Er And Wellbeing Advisor

Catch22; Westerham; On-site; GBP 32,000 - 39,000; Full time

Job summary

Catch22 in Brasted, Kent, is seeking an ER and Wellbeing Advisor to provide expert, practical and risk-aware employee relations and wellbeing support to managers and colleagues, ensuring issues are managed fairly and in line with Catch22’s values.

You will hold an ER caseload, log queries, support sickness absence, and liaise with Occupational Health, contributing to the People Team in bids, TUPE and redundancy. The role requires CIPD Level 5 or equivalent and MS Office proficiency.

Qualifications

• CIPD Level 5 or equivalent experience in a people operations team.
• Level 2 English and Maths.
• Experience working with HR information and Case Management systems and Microsoft Office - Word and Excel.
• Ability to build and develop good working relationships and work independently and collaboratively.

Responsibilities

• ER Case Management and risk oversight.
• Carry out sickness reviews and liaise with Occupational Health.
• Support managers with complex sickness absence and health-related capability matters.
• Facilitate conflict resolution and difficult conversations.

Skills

Stakeholder management

Independent working

Communication skills

Education

CIPD Level 5 or equivalent

Level 2 English & Maths

Tools

Microsoft Office (Word & Excel)

HR information systems

Case Management systems

Job description

Job Description

As the ER and Wellbeing Advisor for Catch22 you will provide expert, practical and risk-aware support to managers and colleagues, ensuring employee relations and wellbeing issues are managed fairly, lawfully and in line with Catch22’s values.

As part of this role, you will also work collaboratively across the People Team supporting the Strategic People Partners as and when required, particularly in the areas of bids, TUPE, and redundancy.

You will be required to hold a caseload of ER cases and log all queries, creating relevant files and escalating where appropriate.

Other duties will involve monitoring and carrying out sickness reviews for employees and liaising with Occupational Health. Supporting managers with complex sickness absence and health related capability matters and supporting conflict resolution through facilitating difficult conversations.

Key Success Measures for this role include:

• ER Case Management
• Case Quality and Risk Management
• Manager Capability Building
• Absence and Wellbeing Outcomes
• Stakeholder Engagement
• ER Data collection and insight
• Process Improvement and Consistency
• Contribution to People and Culture Plan

Qualifications

As the ER and Wellbeing Advisor you will need:-

• CIPD Level 5 or equivalent experience in a people operations team
• Level 2 English and Maths
• Experience working with HR information and Case Management systems and Microsoft Office - Word and Excel.
• Ability to build and develop good working relationships and work independently and collaboratively.

Additional Information

Salary: Up to £35,500 per annum

Hours: 37 hours a week

Contract: This role is permanent.

Location: Rectory Lodge, High Street, Brasted. We can offer Hybrid working in this role however a minimum of 2 days must be worked in the Brasted office. Equipment required to work from home will be supplied.

Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying. On-site parking is available for staff.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Please note, we will conduct an online search as part of our due diligence checks for successful candidate(s). This will involve a search of all publicly available information online and in social media.

Catch22’s Commitment to Ban the Box

Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see our statement of commitment on hiring people with convictions for more information.