ER Advisor – DCC Energy GB Leicester

Exertis (UK) Ltd.; Leicester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Discretionary Bonus

Enhanced Pension Scheme

Life Assurance

EAP (Employee Assistant Plan)

Health plans and wellbeing support

Eye Care Vouchers

Staff discounts

Job summary

Flogas is recruiting an Employee Relations Advisor to provide expert, colleague-centred support on ER matters. The role involves coaching, case management and proactive interventions to promote a positive colleague experience and drive improvements in people practices.

Responsibilities include delivering ER sessions, ensuring legal compliance, and maintaining accurate case records. CIPD qualification or equivalent is desirable.

Qualifications

• CIPD qualification or equivalent is desirable.
• Proven experience in an HR advisory or similar role.
• Strong knowledge of employment law and HR best practices.
• Excellent interpersonal and communication skills.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Act as the trusted ER expert for employee relations matters, providing commercially focused, risk-based and colleague-centric advice.
• Deliver monthly ER Bitesize sessions to enhance manager capability across key employee relations topics.
• Ensure compliance with employment legislation, company policies, governance requirements, and best practice.
• Maintain accurate case management records and ensure service activity is tracked effectively to support reporting and service performance.
• Champion the colleague-as-customer approach across all People Services activities, ensuring employees and managers receive a consistent, responsive and high-quality experience.
• Contribute to key People Plan priorities and support the delivery of strategic initiatives.

Skills

Interpersonal skills

Communication skills

Problem-solving

Independent work

HR data analysis

Education

CIPD qualification or equivalent

Tools

HR systems

Data analysis tools

Job description

Select how often (in days) to receive an alert:

Flogas is powered by people who want to do energy right by customers in homes and businesses all across the country. From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers

How you’ll power our business as an ER Advisor

As an Employee Relations Advisor you will provide expert, colleague-centred support and guidance on employee relations matters, enabling managers to make fair, consistent, and commercially sound people decisions. Through coaching, case management, and proactive interventions, you will promote a positive colleague experience, mitigate risk, and drive continuous improvement in people practices.

Here at Flogas, we may have a fossil fuels background, but we’re working towards delivering 100% renewable energy to our customers by 2040. We’re already supporting our customers to reduce their carbon emissions, by helping them make the switch from oil to gas. We’re also developing our offering for technologies such as heat pumps and solar panels, beginning to help our customers reduce their energy consumption and evolving new bio-fuels and renewable gases. All of which means job security, and opportunities to get involved in exciting new initiatives.

Here’s what you’ll be doing

Act as the trusted ER expert for employee relations matters, providing commercially focused, risk-based and colleague-centric advice.

Deliver monthly ER Bitesize sessions to enhance manager capability across key employee relations topics.

Ensure compliance with employment legislation, company policies, governance requirements, and best practice.

Maintain accurate case management records and ensure service activity is tracked effectively to support reporting and service performance.

Champion the colleague-as-customer approach across all People Services activities, ensuring employees and managers receive a consistent, responsive and high-quality experience.

Contribute to key People Plan priorities and support the delivery of strategic initiatives.

What we’ll need from you

CIPD qualification or equivalent (desirable).

Proven experience in an HR advisory or similar role.

Strong knowledge of employment law and HR best practices.

Excellent interpersonal and communication skills.

Ability to manage multiple tasks and prioritise effectively.

Strong problem-solving skills and ability to work independently.

Experience using HR systems and data analysis tools.

What you’ll get from us

You matter. And at Flogas, we’ll do right by you with all the benefits, support, and training you need to thrive.

Discretionary Bonus

Enhanced Pension Scheme

Life Assurance

EAP (Employee Assistant Plan)

Health plans, wellbeing support, free flu jabs and Eye Care Vouchers

Extensive discounts from loved brands and major retailers

25 holidays + bank holidays with 1 additional volunteering day. *pro-rated based on contracted hours

Enhanced Family Friendly Leave

Flogas: Powered by people

At Flogas, we do energy right by hundreds of thousands of customers across Britain who live, work, relax or holiday off-grid. Powered by people like you, we connect them to the energy they need, when and where they need it. With the backing of the global Group DCC, we’ve grown over the last 35 years to become one of the largest suppliers of Liquid Petroleum Gas (LPG) in the country. Now we’re investing heavily in new infrastructure and innovations, so we can deliver 100% renewable energy to our customers by 2040 – and a career with a bright future to you.

Doing right by everyone

People matter at Flogas. We’re an equal opportunities employer and we welcome applications from all regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. We’re committed to doing right by our people, so we all feel engaged, motivated and proud to work for Flogas.