EPR (WebV) Systems Administrator

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

Northern Lincolnshire and Goole NHS Foundation Trust is seeking a full-time System Administrator to support the WebV Electronic Patient Record system. This role offers a hybrid work model and involves system administration, user support, and collaboration with digital professionals. The ideal candidate will have experience in a healthcare IT environment and strong problem-solving abilities.

Qualifications

• Strong experience in system administration within a healthcare or clinical IT environment.
• Ability to work independently and as part of a team with minimal supervision.

Responsibilities

• Provide first- and second-line support for the WebV system.
• Administer all parts of the WebV system and support training sessions.
• Collaborate closely with the WebV team and EPR Project Team.

Skills

Communication Skills

Problem Solving

Analytical Skills

Tools

WebV EPR

Job description

Digital Services are excited to offer a full-time System Administrator position to support the WebV Electronic Patient Record (EPR) system in Northern Lincolnshire and Goole NHS Foundation Trust .

This role will involve providing comprehensive system administration, management, and user support for the WebV EPR.

Location & Working Arrangements:

The post will be primarily based in Grimsby, with potential travel to additional Trust sites including Scunthorpe , Goole. We offer a hybrid working model, combining time onsite with remote work from home.

About The Role

You will join the Digital Services team, collaborating closely with other digital professionals and clinical system users. Your core responsibilities will include user support, system configuration, maintenance, troubleshooting, and training for the WebV EPR and related clinical systems.

We’re looking for an experienced and motivated professional who:

• Has strong experience in system administration within a healthcare or clinical IT environment, ideally with WebV or similar EPR systems.
• Demonstrates excellent communication skills to effectively liaise with clinical and non-clinical users.
• Applies a logical, analytical approach to problem-solving and troubleshooting system issues.
• Can assess, prioritize, and manage workload efficiently to ensure timely resolution of incidents.
• Works proactively and independently with minimal supervision while contributing effectively as part of a team.
  
  

Duties Will Include But Not Limited To

• To act as the first- and second-line support in the configuration of all WebV System modules which will involve task-related problem solving.
• Be a point of knowledge and administer all parts of the WebV system.
• Acting as first line support to users for data quality and training issues and feed these into the WebV team.
• If required, support the training team by holding training sessions on the system.
• o be able to triage issues at a technical level and give feedback to the team for resolution.
• The post holder will be required to work independently, being managed rather than supervised, seeking advice as required from WebV management, being guided by Standard Operating Procedures, protocols, appropriate materials and to established performance criteria.
• Requires close working relationships with other staff within the WebV team and the EPR Project Team
• Liaise with system users and project managers and coordinators as EPR is rolled out.
  
  

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

For further details / informal visits contact: Name: Neha Valsan Job title: Digital Services Business Analyst Email address: [e-mail] Telephone number: 03033305760