EPR Pharmacy Configuration Manager

Frimley Health NHS Foundation Trust; Ascot; On-site; GBP 60,000 - 80,000; Full time

Job summary

Frimley Health NHS Foundation Trust in Berkshire seeks an experienced pharmacist to lead the EPR Pharmacy Configuration workstream, shaping medicines-management within the Trust’s Epic system.

You will provide specialist pharmacy and digital expertise, manage projects, and lead EPR analysts while ensuring safety, efficiency and compliance.

This role offers collaboration across clinical and digital teams, with a focus on improving patient care through innovative digital solutions.

Qualifications

• Pharmacy degree (Masters level 4 years)
• Registered with GPhC
• Postgraduate Clinical diploma or equivalent
• Evidence of Continuous Professional Development (CPD)

Responsibilities

• Develop, maintain and improve pharmacy functionality within the EPR.
• Coordinate system testing, upgrades and interfaces for safe, robust solutions.
• Lead pharmacy-related EPR projects and support analysts’ development.
• Ensure medicines-related digital developments comply with legislation and safety standards.
• Champion medicines optimisation and effective use of digital tools to improve patient care.

Skills

Project management

Clinical leadership

Stakeholder engagement

Problem solving

Education

Masters in Pharmacy

GPhC registration

Postgraduate clinical diploma

Tools

Epic

Omnicell

Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Job Overview Are you an experienced pharmacist with an interest in digital transformation and improving the way medicines are managed?

Job Overview Are you an experienced pharmacist with an interest in digital transformation and improving the way medicines are managed?

This is an exciting opportunity to bring together your clinical pharmacy expertise, leadership skills and interest in digital healthcare as an EPR Pharmacy Configuration Manager. Working as part of the multidisciplinary Digital Services team, you will play a key role in developing pharmacy functionality within the Trust’s Electronic Patient Record (EPR). You will help shape medicines-related processes, enhance clinical workflows and ensure digital solutions support the safe, effective and efficient delivery of patient care.

This is an ideal opportunity for a motivated and forward-thinking pharmacist who enjoys problem-solving, collaborative working and using technology to make a meaningful difference to clinical practice.

Working for our organisation

Visa Sponsorship

This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Why Join Frimley Health NHS Foundation Trust?

At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do.

As a Disability Confident Employer and recipient of the Gold Award in the Armed Forces Employer Recognition Scheme, we actively champion equality, diversity and inclusion, creating opportunities for people from all backgrounds to build rewarding careers within the NHS.

We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs.

Join Us

Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve.

Frimley Health Trust benefits on Vimeo

Detailed Job Description And Main Responsibilities

As EPR Pharmacy Configuration Manager, you will provide specialist pharmacy and digital expertise, taking responsibility for the development, maintenance and ongoing improvement of pharmacy functionality within the EPR. Working closely with pharmacy teams, clinicians, EPR analysts, Digital Services colleagues and system suppliers, you will identify opportunities to enhance medicines-management processes and ensure solutions meet clinical, operational and regulatory requirements.

You will coordinate system testing and upgrades, oversee pharmacy-related EPR projects, investigate and resolve system issues, and contribute to effective change control, documentation, reporting and audit processes. The role also includes providing leadership and line management to EPR analysts, supporting their development and helping to build a knowledgeable and effective team.

You will work autonomously as a key member of the wider multidisciplinary EPR and Digital Services team, managing competing priorities and building strong relationships with clinical, operational and digital colleagues. With responsibility for the Willow/Pharmacy workstream, you will use your specialist pharmacy knowledge and digital expertise to ensure the EPR continues to meet the needs of patients, pharmacy services and clinical teams.

You Will

• Provide specialist pharmacy and EPR advice across the Trust.
• Lead the configuration, maintenance and ongoing development of pharmacy-related EPR functionality.
• Review medicines-management processes and identify opportunities to enhance safety, efficiency and user experience.
• Ensure digital developments comply with medicines legislation, clinical safety requirements and relevant regulatory frameworks.
• Coordinate testing for system changes, upgrades and interfaces to ensure solutions are safe, secure and robust.
• Work collaboratively with pharmacy teams, clinicians, EPR analysts, Digital Services colleagues and system suppliers.
• Lead pharmacy-related EPR projects and support the professional development of analysts within the team.
• Investigate and resolve system issues, escalating significant risks when required.
• Maintain effective change control, documentation, reporting, auditing and appropriate system access.
• Champion effective use of the EPR to support medicines optimisation, reduce prescribing errors and help the Trust maximise the benefits of its digital technology.

Please See Job Description/person Specification For Further Details.

Person specification

Essential criteria

• Pharmacy degree (Masters level 4 years)
• Registered with GPHC
• Postgraduate Clinical diploma or equivalent
• Evidence of Continuous Professional Development (CPD)

Desirable criteria

• PRINCE2 Foundation Level
• Epic Certification
• UKCPA Membership
• RC membership
• Registered as an Independant Pharmacist Prescriber

Experience

Essential criteria

• Professional knowledge acquired through vocational master's degree in pharmacy (4 years) plus pre-registration training plus specialist knowledge acquired through diploma level
• Experience of managing projects or areas with complex working practices
• Previous NHS experience
• Experience of supporting change management

Desirable criteria

• Experience of Epic configuration
• Experience of working as part of a large complex digital change programme
• Experience of delivering benefits through the implementation of technology

Skills and Knowledge

Essential criteria

• Excellent organisational and planning skills, plan and manage complex activities
• Excellent written and verbal communication skills with the ability to communicate with staff at all levels in the organisation, including clinical staff, managerial staff and senior/board level executives, as well as with external suppliers
• Communicates highly complex drug or medicine related information to prescribers and clinicians, who may challenge advice
• Extensive knowledge of IT systems and software programmes such as Epic, Omnicell, Outlook, Word, Excel, PowerPoint
• Ability to resolve problems and make decisions based on complex facts or situations using the appropriate analysis, interpretation, or comparison of a range of options
• Ability to concentrate for long periods of time on complex data and process analysis
• Policy/Service Development: Propose policy or service changes that may also impact on other areas
• Proposes changes for own specialist area and those that may impact on other disciplines
• Able to work collaboratively with own team members as well as those in other application teams
• Skills for analysing complex/highly complex facts, interpretation and comparison of options
• Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
• Excellent analytical and project management skills
• Able to prioritise tasks to achieve deadlines whilst working under significant pressure and with frequent interruptions

Desirable criteria

• Understanding of Information Governance

Special Requirements

Essential criteria

• Evidence for suitability in the role will be measured via a mixture of application form, testing and interview
• Mental Effort Frequent concentration, unpredictable work pattern Concentration for reviewing prescriptions, calculations, statistics, reports, policy documents: interrupted by urgent requests or advice
• Physical Effort Combination of sitting, standing, walking/ occasional moderate physical effort
• Emotional Effort: Occasional exposure to distressing or emotional situations
• Working Conditions Occasional unpleasant working conditions

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future‑proofed, featuring on‑site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.