EPR Analyst (Fixed Term - 12 months)

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 42,000 - 62,000; Full time

Job summary

Ashford and St. Peters Hospitals NHS Foundation Trust is seeking an EPR Analyst to maintain and improve the Oracle Health Millennium system, ensuring it supports clinical workflows and delivers safe, high‑quality patient care.

The role is hands‑on and cross‑functional, requiring technical expertise to plan, test, and implement system upgrades, build standard catalogue changes, provide user support, and sustain day‑to‑day administration across hospital sites.

Responsibilities

• Provide first-line clinical system build support for the EPR.
• Build and maintain standard catalogue changes aligned to service requirements.
• Support the development and enhancement of the EPR system in line with Trust needs.
• Assist in planning, testing, and implementing system upgrades.
• Provide technical advice and support to system users to improve system utilisation and benefits.
• Carry out system administration tasks to ensure smooth day-to-day operation.

Job description

The EPR Analyst is a hands-on technical and support role focused on maintaining and improving the Trust's electronic patient record system, ensuring it functions effectively, supports clinical workflows, and delivers safe, high-quality patient care. The role is part of the technical team responsible for building, maintaining, and supporting the Trust's EPR system (Oracle Health Millennium). It contributes to the ongoing development and optimisation of the EPR system, ensuring it supports clinical and operational needs. The post holder collaborates with internal teams and external partners (including Royal Surrey Hospital and Oracle Health managed services). The role requires flexibility, technical expertise, and the ability to support system improvements and upgrades across hospital sites., Key duties focus on technical support, system build, and continuous improvement:

Key duties

• Provide first-line clinical system build support for the EPR.
• Build and maintain standard catalogue changes aligned to service requirements.
• Support the development and enhancement of the EPR system in line with Trust needs.
• Assist in planning, testing, and implementing system upgrades.
• Provide technical advice and support to system users to improve system utilisation and benefits.
• Carry out system administration tasks to ensure smooth day-to-day operation.

Key result areas

• Deliver EPR technical support within agreed service levels (SLAs).
• Support system build, maintenance, and testing.
• Ensure change control processes are followed.
• Contribute to business continuity and disaster recovery planning.

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff. Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan. We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities. St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital. Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can