EPR Account Manager (UK)

Reconomy; Stratford-upon-Avon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading environmental services company in Stratford-upon-Avon is seeking an EPR Account Manager. You will manage key accounts, ensuring compliance with regulations while providing excellent customer service. Ideal candidates will possess strong communication skills, a customer-centric approach, and a minimum of Grade C in Maths and English GCSE. This role offers a competitive bonus structure and comprehensive benefits including a pension scheme and medical insurance.

Benefits

Up to 10% bonus in annual incentive plan

25 days annual leave plus bank holidays

Option to buy and sell annual leave

Private medical insurance

Subsidized gym membership

Life Assurance and Disability Income schemes

Pension scheme with up to 8% employer contribution

Reward & discount platform access

Qualifications

• Customer-focused and proactive in solution-oriented problem-solving.
• Able to articulate complex data problems and manipulate large datasets.
• Collaborative working style with high resilience to communication volumes and deadlines.

Responsibilities

• Manage a portfolio of accounts and serve as the main point of contact.
• Liaise with compliance schemes and customers to ensure regulatory compliance.
• Identify service development areas for continuous improvement.

Skills

Excellent written and verbal communication skills

Customer-focused approach

High IT literacy

Solution-oriented problem-solving skills

Excellent planning and organizational skills

Education

Grade C in Mathematics and English GCSE/O Level

Degree or equivalent qualification

Job description

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EPR Account Manager (UK), Stratford-upon-Avon

Client:

Reconomy

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

cbc0495a6eb1

Job Views:

24

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Job Summary

What will I be doing?

The Account Manager role is dual-focused, with opportunities to specialise in UK or international compliance.

Managing a portfolio of accounts and being the dedicated point of contact, you will:

• Have a customer-focused approach that builds strong relationships and provides excellent customer service.
• Use your excellent communication skills to liaise with compliance schemes, customers, and third parties to ensure compliance with legislation and voluntary commitments. Build knowledge of various compliance regulations through research and relationship-building. Deepen understanding of customer requirements and industries.
• Utilise your data analysis and Excel skills to articulate complex data problems and manipulate large datasets.
• Be proactive with solution-oriented problem solving to identify service development areas and support continuous improvement.
• Use resource planning skills to ensure all deadlines are met accurately.
• Remain resilient to high volumes of communication and deadlines.

About you

You will have:

• Excellent written and verbal communication skills
• A customer-focused approach
• The ability to quickly understand technical information
• High IT literacy
• Solution-oriented problem-solving skills
• A collaborative working style
• Excellent planning and organizational skills
• A full, clean UK manual driving license
• Minimum: Grade C in Mathematics and English GCSE/O Level
• Desirable: Degree or equivalent qualification

Benefits & Rewards

• Participation in our annual Incentive Plan (VIP) with up to 10% bonus
• 25 days annual leave plus bank holidays
• Option to buy and sell up to 10 days of annual leave
• Access to voluntary benefits like private medical insurance, cycle to work scheme, subsidized gym membership
• Automatic inclusion in Life Assurance, Critical Illness, and Disability Income schemes
• Pension scheme with up to 8% employer contribution
• Access to reward & discount platform

We reserve the right to close the vacancy early if enough high-quality applications are received. We recommend applying promptly.