EPoS & IT Field Service Engineer – On-Site

Precept Recruit; Romford; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Monthly and quarterly bonus schemes

Overtime opportunities

Uniform and tools provided

Ongoing training and development

Work with high-profile customers

Job summary

Barron McCann Ltd is expanding its field engineering team to service EPoS and IT systems across the Maidstone region and beyond. You will diagnose, install, repair and maintain equipment while delivering a first-class customer experience on site at client locations.

We offer a company vehicle, fuel card, uniform, tools, ongoing training and development, and bonus opportunities. You will work independently, taking ownership of calls and minimising downtime for customers.

Qualifications

• Experience in a field-based engineering role (EPoS, IT, or similar).
• Background in Retail, Hospitality, or Leisure environments preferred.
• Strong fault-finding and problem-solving skills.
• Confident communication with a customer-focused approach.
• Comfortable using Microsoft Office and learning new systems.

Responsibilities

• Install, maintain, and repair EPoS and IT hardware at customer sites.
• Carry out proactive and scheduled maintenance visits.
• Diagnose faults and deliver fast, effective fixes.
• Provide basic user guidance and support when required.
• Deliver consistently high levels of customer service.

Skills

Field service engineering

EPoS/IT support

Customer service

Fault finding

Full UK driving license

Microsoft Office

Tools

Microsoft Office

Job description

Barron McCann Ltd is expanding its field engineering team to service EPoS and IT systems across the Maidstone region and beyond. You will diagnose, install, repair and maintain equipment while delivering a first-class customer experience on site at client locations.

We offer a company vehicle, fuel card, uniform, tools, ongoing training and development, and bonus opportunities. You will work independently, taking ownership of calls and minimising downtime for customers.