Epicor Application Support Engineer

ZipRecruiter; England; On-site; GBP 40,000 - 70,000; Full time

Job summary

An innovative company is seeking a skilled Software Configuration Specialist to enhance business technology solutions. In this role, you will configure software using various tools, effectively communicate with stakeholders to gather requirements, and design solutions that align with business needs. You'll also collaborate with departmental managers and coordinate with external resources for managed services. This position offers a unique opportunity to play a pivotal role in deploying solutions and ensuring they integrate seamlessly with existing systems. If you're ready to make an impact in a dynamic environment, we want to hear from you!

Qualifications

• Experience in configuring software tools and solutions.
• Ability to communicate effectively with business stakeholders.

Responsibilities

• Configure software using provided tools and online help.
• Communicate with stakeholders to understand their requirements.
• Deploy solutions ensuring alignment with current systems.

Skills

Software Configuration

Effective Communication

Solution Design

Stakeholder Alignment

Tools

Epicor Kinetic

SSRS Reports

BPMs

BAQs

Dashboards

Bartender Module

Job description

Job Description

Software

The person will configure software using the provided tools and online help, including:

• Epicor Kinetic
• SSRS Reports
• BPMs
• BAQs
• Dashboards
• Updateable Dashboards
• Process Sets
• Bartender Module
• UD Fields
• UD Tables
• Data Directives

Collaborate

The person will effectively communicate with business stakeholders to understand their requirements.

Design

The person will create solution suggestions to best utilize the available tools.

Align

The person will work with departmental managers to align these requirements with other business technology solutions.

Deploy

The person will deploy the agreed solutions, ensuring alignment with current systems and planned projects.

Outsourcing

The person will communicate and coordinate with external resources for managed services related to their responsibilities.