EPA Network Quality Lead | Norfolk and Norwich University Hospitals NHS Foundation Trust

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare institution in Norwich seeks an experienced Biomedical Scientist or Clinical Scientist as a Network Quality Lead. You will support quality management across the Eastern Pathology Alliance and oversee audit coordination while maintaining high standards for ISO accreditation. This position offers extensive NHS benefits including flexible working hours, discounted gym memberships, and career development opportunities.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Fast Track Staff Physiotherapy Service

Free 24-hours confidential counselling support

On-site Nursery

Salary Sacrifice schemes

Qualifications

• HCPC registered Biomedical Scientist or Clinical Scientist.
• Extensive experience in using computerized systems for quality management.
• Previous experience working across laboratory disciplines.

Responsibilities

• Oversee audits and coordinate EPA-wide audits.
• Manage corrective and preventive actions within the laboratory.
• Assist in the development and maintenance of accreditation standards.

Skills

HCPC registration

Quality management experience

Experience with Q-Pulse

Ability to work independently

Team collaboration

Education

Degree in relevant science field

Tools

Q-Pulse software

ISO 15189 knowledge

Job description

We have an exciting opportunity for an HCPC registered Biomedical Scientist or Clinical Scientist to act as a Network Quality Lead for Eastern Pathology Alliance.

Working within the Quality Team the post holder will provide support to Chief BMS’s and departmental Quality Leads across Eastern Pathology Alliance (Trusts: JPUH, NNUH and QEH) in maintaining and developing the quality management system.

The department holds accreditation to ISO15189:2022 from UKAS.

An HCPC registered scientist with technical experience of working within a laboratory to work as part of a team overseeing quality management system across the Eastern Pathology Alliance (EPA) network.

Key duties of the post include:
• To support the laboratory staff with any quality related tasks within the laboratory environment.
• To oversee audits and assist in co-ordination of EPA-wide audits, monitor departmental audits to ensure completion within agreed plans and monitor the completion of any corrective actions raised.
• To manage corrective actions/preventive actions (CA/PAs), e.g. error logs, audit nonconformities and staff suggestions to ensure that records are sufficiently detailed and completed within appropriate timescales.
• To provide data for quality indicators used to monitor and evaluate performance of laboratory processes
• To assist in the development and maintenance of standards as necessary for continuing accreditation by the United Kingdom Accreditation Service (UKAS).
• To assist in training new staff in the use of Q-Pulse quality management software.
• To assist with in-house calibration checks in the laboratory and maintain local asset records on Q-Pulse

Extensive experience of using computerized systems for maintenance of quality management systems is required. Experience of using Q-Pulse would be preferred, but training can be provided. The ability to work independently as well as part of a multidisciplinary team is required in this role. Previous experience of working across laboratory disciplines would be useful, along with the requirements of ISO15189:2022 and assessment by UKAS.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• To support the Chief BMS’s and departmental Quality Leads in ensuring requirements of the QMS are met on a day to day basis.
• To assist the Chief BMS’s and departmental Quality Leads in the administration, control and maintenance of documentation required for compliance with accreditation standard ISO 15189 under the authority of the EPA Network Quality Manager or their deputy.
• To provide Input into reports and to attend QMT meetings and Management Reviews when required.
• To review and respond to staff suggestions in conjunction with the Chief BMS’s and Quality Leads.
• To liaise with Network Quality Management with respect to quality issues and preparation of documents to comply with ISO 15189.
• To assist in training new staff in the use of Q-Pulse quality management software.
• To assist with in-house calibration checks in the laboratory.
• To support the laboratory staff with any quality related tasks within the laboratory environment.
• To support the laboratory staff in relation to internal quality control and quality related issues and assist with their resolution
• To maintain local asset records via Q-Pulse – inventory, records for maintenance, service, calibration and faults/breakdowns.

Please see the attached job description for full details.


This advert closes on Wednesday 20 Aug 2025