EPA Network Quality Lead

NHS; Norwich; On-site; GBP 29,000 - 37,000; Full time

Job summary

A leading healthcare provider in Norwich is seeking an HCPC registered Biomedical Scientist or Clinical Scientist to act as a Network Quality Lead. The role involves overseeing quality management systems and supporting laboratory staff with quality-related tasks. The ideal candidate will have significant laboratory experience and be proficient in quality management systems, including Q-Pulse. This position offers a competitive salary with a range of NHS benefits.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Access to pay as you earn

Free Park & Ride service

Qualifications

• HCPC registration required.
• Significant experience in laboratory settings.
• Ability to work independently and in a team.

Responsibilities

• Support laboratory staff with quality tasks.
• Oversee audits across the EPA network.
• Provide data for quality indicators and assist in training.

Skills

Quality management systems

Laboratory software

Team collaboration

Auditing

Education

BSc (Hons) in Biomedical Sciences

Tools

Q-Pulse

Job description

Job summary

We have an exciting opportunity for an HCPC registered Biomedical Scientist or Clinical Scientist to act as a Network Quality Lead for Eastern Pathology Alliance.

Working within the Quality Team the post holder will provide support to Chief BMS's and departmental Quality Leads across Eastern Pathology Alliance (Trusts: JPUH, NNUH and QEH) in maintaining and developing the quality management system.

The department holds accreditation to ISO15189:2022 from UKAS.

An HCPC registered scientist with technical experience of working within a laboratory to work as part of a team overseeing quality management system across the Eastern Pathology Alliance (EPA) network.

Main duties of the job

Key duties of the post include:o To support the laboratory staff with any quality related tasks within the laboratory environment.o To oversee audits and assist in co-ordination of EPA-wide audits, monitor departmental audits to ensure completion within agreed plans and monitor the completion of any corrective actions raised.o To manage corrective actions/preventive actions (CA/PAs), e.g. error logs, audit nonconformities and staff suggestions to ensure that records are sufficiently detailed and completed within appropriate timescales.o To provide data for quality indicators used to monitor and evaluate performance of laboratory processeso To assist in the development and maintenance of standards as necessary for continuing accreditation by the United Kingdom Accreditation Service (UKAS).o To assist in training new staff in the use of Q-Pulse quality management software.o To assist with in-house calibration checks in the laboratory and maintain local asset records on Q-Pulse

Extensive experience of using computerized systems for maintenance of quality management systems is required. Experience of using Q-Pulse would be preferred, but training can be provided. The ability to work independently as well as part of a multidisciplinary team is required in this role. Previous experience of working across laboratory disciplines would be useful, along with the requirements of ISO15189:2022 and assessment by UKAS.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

234-25-CS0463

Job locations

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Job description Job responsibilities

• To support the Chief BMSs and departmental Quality Leads in ensuring requirements of the QMS are met on a day to day basis.
• To assist the Chief BMSs and departmental Quality Leads in the administration, control and maintenance of documentation required for compliance with accreditation standard ISO 15189 under the authority of the EPA Network Quality Manager or their deputy.
• To provide Input into reports and to attend QMT meetings and Management Reviews when required.
• To review and respond to staff suggestions in conjunction with the Chief BMSs and Quality Leads.
• To liaise with Network Quality Management with respect to quality issues and preparation of documents to comply with ISO 15189.
• To assist in training new staff in the use of Q-Pulse quality management software.
• To assist with in-house calibration checks in the laboratory.
• To support the laboratory staff with any quality related tasks within the laboratory environment.
• To support the laboratory staff in relation to internal quality control and quality related issues and assist with their resolution
• To maintain local asset records via Q-Pulse inventory, records for maintenance, service, calibration and faults/breakdowns.

Please see the attached job description for full details.

Job description Job responsibilities

• To support the Chief BMSs and departmental Quality Leads in ensuring requirements of the QMS are met on a day to day basis.
• To assist the Chief BMSs and departmental Quality Leads in the administration, control and maintenance of documentation required for compliance with accreditation standard ISO 15189 under the authority of the EPA Network Quality Manager or their deputy.
• To provide Input into reports and to attend QMT meetings and Management Reviews when required.
• To review and respond to staff suggestions in conjunction with the Chief BMSs and Quality Leads.
• To liaise with Network Quality Management with respect to quality issues and preparation of documents to comply with ISO 15189.
• To assist in training new staff in the use of Q-Pulse quality management software.
• To assist with in-house calibration checks in the laboratory.
• To support the laboratory staff with any quality related tasks within the laboratory environment.
• To support the laboratory staff in relation to internal quality control and quality related issues and assist with their resolution
• To maintain local asset records via Q-Pulse inventory, records for maintenance, service, calibration and faults/breakdowns.

Please see the attached job description for full details.

Person Specification Qualifications Essential

• BSc (Hons) in Biomedical Sciences or equivalent
• Registration with Health & Care Professions Council (HCPC)
• Qualification in quality management systems or significant experience in quality management

Experience Essential

• Significant technical experience of working within a laboratory
• Significant knowledge, understanding and the ability to use current laboratory software

Skills Essential

• Develop comprehensive knowledge, understanding and the ability to use current laboratory software
• Will be able to effectively work within a complex multidisciplinary team

Attitude, aptitude Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Person Specification Qualifications Essential

• BSc (Hons) in Biomedical Sciences or equivalent
• Registration with Health & Care Professions Council (HCPC)
• Qualification in quality management systems or significant experience in quality management

Experience Essential

• Significant technical experience of working within a laboratory
• Significant knowledge, understanding and the ability to use current laboratory software

Skills Essential

• Develop comprehensive knowledge, understanding and the ability to use current laboratory software
• Will be able to effectively work within a complex multidisciplinary team

Attitude, aptitude Essential

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)

Employer details Employer name

Norfolk and Norwich University Hospital

Address

Norfolk & Norwich University Hospital

Colney Lane

Norwich

NR4 7UY

Employer's website

https://teamnnuh.co.uk/ (Opens in a new tab)