EP BACS Service Monitoring Analyst - NHS ESR project

Experis; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global consulting firm is seeking a skilled BACS Service Monitoring Analyst to join their team in Warwick. The role requires experience with BACS systems, a strong proficiency in Microsoft Excel, and exceptional problem-solving skills. Candidates should be comfortable working in a high-pressure environment. Benefits include a contributory pension scheme, medical coverage, and generous holiday allowance.

Benefits

Contributory pension scheme

Employee Assistance Program

Medical and Dental cover

22 days holiday + bank holidays

Maternity and paternity leave

Sick pay

Qualifications

• Experience with BACS systems or payments processing environments.
• Strong proficiency in Microsoft Excel, including pivot tables.

Responsibilities

• Monitor and support BACS systems.
• Communicate effectively with users and internal teams.

Skills

BACS systems experience

Microsoft Excel proficiency

Verbal and written communication

Problem-solving mindset

Ability to work under pressure

Tools

Oracle E-Business Suite

SQL

Job description

Overview

ROLE TITLE: BACS Service Monitoring Analyst

LOCATION: Warwick - 5 days on site

We are actively looking to secure a BACS Service Monitoring Analyst to join Experis.

Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively.

Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.

Job Purpose/The Role:

We are seeking a skilled and experienced BACS Service Monitoring Analyst to join our dynamic team.

Responsibilities

• Prior experience working with BACS systems and/or payments processing environments.
• Strong proficiency in Microsoft Excel, including pivot tables, lookups, and data manipulation. Exceptional attention to detail and numerical accuracy.
• Excellent verbal and written communication skills - ability to handle stressed users and communicate effectively with banks and internal teams.
• Proven ability to work under pressure in a high-stakes environment with strict deadlines.
• Strong problem-solving mindset and ability to take ownership of issues through to resolution.
• Comfortable working within structured monitoring shifts or rotas, including potential out-of-hours support during business-critical periods.

Your Skills

• Experience in monitoring and supporting Oracle E-Business Suite (EBS) in a production environment.
• Exposure to ITIL processes (Incident, Problem, Change Management).
• Experience with SQL and Oracle database performance basics.
• Previous experience in large-scale enterprise IT environments.

Benefits Include

• Contributory pension scheme
• Employee Assistance Program
• Medical and Dental cover
• 22 days holiday + bank holidays
• Maternity Pay/Shared Parental leave and paternity leave
• Sick pay

Suitable Candidates should submit CVs in the first instance.