EOTAS Coordinator

Resources for Autism; Lewisham; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Flexible working patterns

Hybrid work option

25 days annual leave + bank holidays

Job summary

Resources for Autism (RfA) is seeking an EOTAS Coordinator to lead delivery of Education Other Than At School services in London. The role involves coordinating case management, line managing EOTAS staff, and ensuring timely, high-quality educational and wellbeing support for autistic young people.

The post holder will liaise with families, schools, local authorities and professionals, reporting to the Service Manager.

Qualifications

• Relevant qualification in Education, Health and Social Care, Youth Work, Leadership, or a related field.
• Experience working with children and young people with Autism, SEND and within EOTAS or alternative provision.
• Experience coordinating services, cases, or educational support programmes.
• Experience supervising, mentoring, or managing staff.
• Experience working with multi-agency professionals and external stakeholders.
• Understanding of SEND, EHCP processes, and alternative provision.
• Knowledge of data protection and confidentiality requirements.
• Strong organisational and time management skills.
• Ability to prioritise and manage multiple cases and deadlines.
• Strong leadership and team management abilities.

Responsibilities

• Coordinate and oversee London EOTAS cases, ensuring support plans are implemented and reviewed.
• Allocate and monitor caseloads across the team to ensure safe, effective service delivery.
• Provide day-to-day leadership, guidance, and support to EOTAS staff.
• Attend and contribute to EHCP, TAC, CIN, placement and review meetings.
• Prepare and present reports and updates as required.
• Promote safeguarding, GDPR compliance and best practice across the service.
• Monitor service quality and drive continuous improvement.

Skills

Leadership

Team management

Communication

Organisational skills

Time management

Education

Education/Health & Social Care Leadership

Tools

Full UK driving licence

Job description

POST: EOTAS (Education Other Than At School) Coordinator

LOCATION: London

HOURS: Full time, Permanent

Reports to: Service Manager

Direct Reports: EOTAS Support Workers

About Resources for Autism (RfA)

Since 1997 when we started as a small playgroup set up by parents dismayed at the lack of provision for their autistic children, RfA has grown into a major deliverer of services and support in London and the West Midlands with a turnover of around £2.5m per year. Our mission is to support and enable autistic people to live happy and fulfilling lives. We want to change society’s attitude to autism whilst also providing essential services and enriching opportunities to autistic people. We are a values-driven organisation which employs values-driven people who want to make a difference. Our values are: Inclusion, Creativity, Compassion, Courageousness and Expert. You will play a vital part in ensuring that we can resource and sustain this amazing work.

The Role

The EOTAS Coordinator is responsible for overseeing the delivery of EOTAS provision, ensuring that children and young people receive high-quality, well-coordinated support that meets their educational, social, emotional, and wellbeing needs.

The post holder will coordinate case management across the service, line manage and support EOTAS staff, monitor service delivery, and ensure all meetings, reports, safeguarding requirements, and administrative processes are completed accurately and within required timescales. The coordinator will act as a key liaison between families, schools, local authorities, professionals, and support staff to ensure effective communication and positive outcomes for young people. They will regularly meet and report back to the Service Manager regarding progress, challenges and any support required.

Main Responsibilities

Service Coordination

• Coordinate and oversee London EOTAS cases, ensuring support plans are implemented effectively and reviewed regularly.
• Allocate and monitor caseloads across the team to ensure safe, effective, and equitable service delivery.
• Ensure all educational provision, interventions, and support arrangements are appropriately planned, organised, and delivered.
• Maintain oversight of individual learner progress, attendance, engagement, and outcomes.
• Monitor service quality and identify areas for improvement.
• Ensure compliance with organisational policies, procedures, and statutory requirements.

Case Management

• Maintain oversight of all active EOTAS cases and ensure records are accurate and up to date.
• Support children and young people directly yourself when needed
• Track key deadlines relating to reviews, reports, meetings, assessments, and referrals.
• Ensure support plans, risk assessments, and related documentation are completed and reviewed within agreed timescales.
• Coordinate multi-agency involvement and ensure effective communication between all professionals involved.
• Escalate concerns, risks, or service issues to senior management where appropriate.

Staff Management and Supervision

• Provide day-to-day leadership, guidance, and support to EOTAS Support Workers.
• Conduct regular supervision meetings, performance reviews, and wellbeing check-ins.
• Monitor staff performance and provide coaching, mentoring, and development opportunities.
• Support recruitment, induction, training, and ongoing professional development of staff.
• Ensure staff understand and follow safeguarding, health and safety, and organisational procedures.
• Manage staffing issues in line with organisational policies and procedures.

Meetings and Professional Liaison

• Ensure attendance and representation at relevant meetings, including:
• EHCP reviews
• Team Around the Child (TAC) meetings
• Child in Need (CIN) meetings
• Placement and review meetings
• Prepare and present reports and updates as required.
• Develop and maintain positive working relationships with Local Authorities, schools, families, health professionals, and external agencies.
• Act as a key point of contact for stakeholders regarding service delivery and learner progress.

Reporting and Administration

• Ensure reports are completed to a high standard and submitted within agreed deadlines.
• Monitor and quality assure staff record keeping and reporting.
• Maintain accurate and confidential records in accordance with GDPR and organisational requirements.
• Produce management information, service reports, and performance updates as required.
• Track outcomes and provide evidence of impact and progress.

Safeguarding and Compliance

• Promote the safety, welfare, and wellbeing of children and young people at all times.
• Ensure safeguarding concerns are identified, recorded, and reported appropriately.
• Monitor compliance with safeguarding, attendance, risk management, and lone working procedures.
• Support staff in managing safeguarding concerns and liaise with designated safeguarding leads where necessary.
• Maintain awareness of relevant legislation, guidance, and best practice.

Quality Assurance

• Monitor service delivery against agreed standards and outcomes.
• Conduct audits of case files, reports, and documentation.
• Ensure continuous improvement across the service.
• Contribute to policy development, service reviews, and organisational improvement initiatives.

Person Specification:

• Relevant qualification in Education, Health and Social Care, Youth Work, Leadership, or a related field.
• Experience working with children and young people with Autism, additional needs, SEND, SEMH and within EOTAS or an alternative provision.
• Experience coordinating services, cases, or educational support programmes.
• Experience supervising, mentoring, or managing staff.
• Experience working with multi-agency professionals and external stakeholders.
• Experience producing reports and maintaining accurate records.
• Understanding of SEND, EHCP processes, and alternative provision.
• Understanding of child-centred approaches and outcome-focused support.
• Knowledge of data protection and confidentiality requirements.
• Strong organisational and time management skills.
• Ability to prioritise and manage multiple cases and deadlines.
• Strong leadership and team management abilities.
• Ability to build positive relationships with professionals, families, and young people.

Desired Skills

• Knowledge of Local Authority SEND processes.
• Experience of quality assurance and service development.
• Full UK driving licence and access to a vehicle.

Confidentiality/Safeguarding

• You will have access to confidential information concerning families and other service users and will be required to maintain confidentiality at all times.
• All staff have the following safeguarding responsibilities:
• Actively promote the safety, wellbeing and inclusion of all children, young people and vulnerable adults accessing our services.
• Follow organisational safeguarding policies, procedures and codes of conduct at all times.
• Maintain clear professional boundaries and model safe, respectful and appropriate behaviour.
• Recognise and respond appropriately to safeguarding, welfare or behaviour-related concerns, reporting these promptly and in line with organisational procedures.
• Work in a way that reduces risk and supports positive behaviour, emotional regulation and individual communication needs.
• Contribute to a culture where safeguarding concerns are shared appropriately, listened to, and taken seriously.

90% of our staff say that Resources for Autism is “a great place to work”.

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:

• flexible working patterns with the option to work in a hybrid way (only available for some roles)
• 25 days of leave (pro rata for part-time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday
• access to ongoing training and progress in the areas that interest you
• access to our wellbeing initiatives and an Employee Assistance Programme
• enrolment on to our pension scheme
• a supportive, warm and fun working environment made up of values driven people who are passionate about changing the world for autistic people

We particularly welcome applications from global majority candidates, LGBTQIA+ candidates and disabled candidates, because we would like to increase the representation of these groups at Resources for Autism. We want to do this because we know greater diversity will lead to even greater results for our community.

As you would expect, we are a neuro-affirming employer, with a strengths and rights-based approach to neurodiversity which affirms neurodivergent identity – we don’t want to “fix” or “cure” autism, and we don’t see it as a “disability” however we do recognise it can be “disabling”. We are working to improve the ways in which we recruit and support neurodiverse employees and those with lived experience of neurodiversity.