EOC Clinical Advisor (Validator)

East of England Ambulance Service; Chelmsford; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking Clinical Advisors for their Emergency Operations Centres. This role is pivotal in managing lower acuity 999 calls and ensuring patients receive appropriate care. The ideal candidate will possess relevant nursing or paramedic registration and experience in clinical settings. The position offers the chance to work in a diverse region, contributing to innovative patient care solutions while enjoying flexible working arrangements. Join a dedicated team focused on improving emergency response and patient outcomes.

Qualifications

• Must hold NMC nursing registration or HCPC paramedic registration.
• 2 years post registration experience in a clinical environment required.

Responsibilities

• Provide advice and arrange safe care pathways for patients.
• Reduce 999 ambulance demand and A&E admissions.

Skills

Nursing registration with NMC

Paramedic registration with HCPC

Clinical experience (2 years)

Telephone triage experience

I.T and telephony dexterity

Critical analysis skills

Experience in A&E, Medical, or Primary Care

Job description

Job summary

The Trust is looking to appoint Clinical Advisor EOC (Validators) to work in the Clinical Assessment Service in the Emergency Operations Centres in Bedford, Chelmsford or Norwich.

We are looking for Paramedics, Nurses (Adult & Paediatric)

We are looking for full or part time permanent staff, for our permanent relief or Core Rotas.

Main duties of the job

This role intercepts lower acuity and clinically appropriate 999 calls, providing advice and arrange for safe and appropriate care pathways for these patients. The over-riding aim is to appropriately and safely reduce 999 ambulance demand and A&E admissions. The candidate will be an integral part of the evolution and establishment of a Regional CAS that will develop a multi-disciplinary approach to 999 call interception as well as routine triage of non-emergency 999 calls. The successful applicant must hold an NMC nursing registration OR HCPC registered paramedic.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description
Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Knowledge & Experience

Essential

• Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
• Experience in the field of A&E, Medical or Primary Care setting.
• Previous experience of face to face or telephone triage

Able to handle distress

Essential

• Able to deal effectively with highly distressed callers.

Personal Skills

Essential

• High level of I.T and telephony dexterity.

Personal Aptitude

Essential

• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
• Experience of audit, evaluation and Clinical Governance

Person Specification
Knowledge & Experience

Essential

• Currently has Nursing registration with NMC or Paramedic registration with HCPC AND 2 years post registration experience in a clinical environment.
• Experience in the field of A&E, Medical or Primary Care setting.
• Previous experience of face to face or telephone triage

Able to handle distress

Essential

• Able to deal effectively with highly distressed callers.

Personal Skills

Essential

• High level of I.T and telephony dexterity.

Personal Aptitude

Essential

• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment
• Experience of audit, evaluation and Clinical Governance

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

East of England Ambulance Service
Address

Bedford, Norwich or Chelmsford EOC

Norwich, Bedford or Chelmsford

MK41 0RG

Employer's website