Enable job alerts via email!
EO Information Systems Support Officer
UK Ministry of Defence
Colchester
On-site
GBP 29,000 - 35,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An established industry player is seeking a motivated Information Systems Support Officer to enhance primary healthcare services. This role involves managing healthcare information systems, providing training, and supporting clinical operations. With a focus on collaboration and interpersonal skills, you will play a pivotal role in ensuring operational effectiveness within a dedicated team. This permanent, full-time position offers numerous benefits, including a competitive salary and opportunities for career development. Join a supportive environment where your contributions will make a significant impact on healthcare delivery.
Benefits
Qualifications
- Ability to manage and support healthcare information systems.
- Experience in training staff on data management and software.
Responsibilities
- Support DPHC in delivering primary healthcare services.
- Manage and support clinical and administrative systems.
Skills
Education
Tools
Job description
RHQ DPHC East, Merville Barracks, Colchester, Essex, CO2 7UT
Job Summary
We have an exciting opportunity for a motivated, adaptable, and hardworking individual with strong interpersonal and collaborative skills to join our dedicated and encouraging team within RHQ DPHC East, Merville Barracks, Colchester.
The applicant must be well organised, self-motivated and have the ability to prioritise and manage a full workload whilst balancing business need.
Are you a reliable and resourceful individual seeking a captivating role, that offers numerous benefits and opportunities for career-development in an outstanding team?
If so, then we would love to hear from you!
This is a permanent, full time role, offering 37 hrs per week.
Strategic Command Transformation
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
Job Description
As the successful candidate, you will be responsible for supporting DPHC in delivery of a safe and effective primary healthcare service within the firm base at the regional level in order to enhance and sustain the operational effectiveness.
The Information Systems Support Officer (ISSO) is the focal point for managing and supporting firm base DPHC Information Systems (IS) in the Medical Practices for which the Regional Clinical Director (RCD) is responsible, to include both clinical and administrative systems in support of DPHC business, dissemination of best practice to ensure standardisation and efficiency of use. The ISSO works to the Operations Manager (Ops Mgr).
This is a peripatetic role and successful candidate will be required to travel to Medical facilities within DPHC East Region.
As the successful candidate, you will be responsible for supporting DPHC in delivery of a safe and effective primary healthcare service within the firm base at the regional level in order to enhance and sustain the operational effectiveness.
The Information Systems Support Officer (ISSO) is the focal point for managing and supporting firm base DPHC Information Systems (IS) in the Medical Practices for which the Regional Clinical Director (RCD) is responsible, to include both clinical and administrative systems in support of DPHC business, dissemination of best practice to ensure standardisation and efficiency of use. The ISSO works to the Operations Manager (Ops Mgr).
This is a peripatetic role and successful candidate will be required to travel to Medical facilities within DPHC East Region.
Person specification
Duties Will Include, But Are Not Limited To
- Acting as a central focus for PHC system issues. Testing problems and issues and forwarding to appropriate authority where necessary. Utilising regional Subject Matter Experts (SME) to encourage information and skill sharing within PHC System.
- Assisting and advising medical centres on use and data input of PHC System. Assisting and training staff to extract statistical and strategic data from the system.
- Providing support alongside the Data Management Officer (DMO) in instructing and assisting staff to configure Operating Systems and the use of Microsoft Office applications (including Sharepoint) and equipment where appropriate.
- Co-managing change requests for ModNet. Co-managing the implementation of approved change requests, ensure hardware and software is installed appropriately and meets the needs of the business.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Seeing the Big Picture
- Managing a Quality Service
- Delivering at Pace
- Changing and Improving
- Working Together
- Leadership
- Seeing the Big Picture
- Managing a Quality Service
- Delivering at Pace
- A Civil Service pension with an employer contribution of 28.97%
- Inclusive working environment
- Learning and development opportunities
- Free on site parking
- Access to gym
- Pay as you dine facilities
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
The selection at sift stage will be based on a 250 word suitability / personal statement and the following Behaviours:
- Leadership
- Seeing the big Picture
- Managing a Quality Service
- Delivering at Pace
- Leadership
- Seeing the big Picture
- Managing a Quality Service
- Delivering at Pace
- Changing and Improving
- Working Together
The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed.
There will be no reimbursement for any travel expenses for the interview.
Requests to work flexibly and/or part time will be considered, taking into account business needs.
Please note the salary will be pro-rata where part time hours are undertaken.
All employees joining Ministry of Defence who are new to the Civil Service will be subject to a 6-month probation period (unless otherwise advised) effective from the employment start date.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.
Please see the link to our YouTube channel for advice preparing your best responses with some hints and tips on answering behaviour-based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.
Are you applying for a job in Civil Service? - YouTube
As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. This role does not meet that category, and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points-based system.
Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
There is no requirement to deploy as this is met by our uniformed personnel, but you will form the continuity of care required by our patients when based at home.
The post does NOT offer relocation expenses (move of home, excess fares or temporary transfer). Non-Standard move applicants will be eligible for the full package, subject to eligibility.
This vacancy is part of the A Great Place to Work for Veterans initiative. Making the Civil Service a Great Place to Work for Veterans - GOV.UK
The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact dbscivpers-sgdmsresourcing@mod.gov.uk.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
- Name : Debra Ludlam
- Email : debra.ludlam388@mod.gov.uk
- Email : DBSCivPers-SGDMSResourcing@mod.gov.uk
Please see Further Information document.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
