Environmental Support and Enforcement Team Manager

Environmental Enforcement Officer Team Manager

Wandsworth Borough Council

£15 per hour, working 50 hours per week Mon-Fri, Occasional Sat.

Waste Investigations Support & Enforcement (WISE) are a leading supplier who work in correlation with many Local Authorities to assist with the issue of Littering & Fly Tipping within the boroughs. Utilising state of the art technology, together with vast experience within the industry and a clear understanding of PACE & all relevant legislation, WISE are a favourable supplier.

Main Purpose of the Role as the Enforcement Team Manager:

You will be required to patrol the borough in an intelligence-led manner, and when necessary, enforce the legislation in which you will be authorised to act on - this would be done by issuing an on-the-spot Fixed Penalty Notice.

Responsibilities:

• Brand Ambassador for the local authority and WISE, acting as the first point of call for the clients.
• Patrolling the borough in accordance with an agreed deployment strategy.
• Investigating complaints and ensuring all outcomes are documented.
• Ensure all teams' equipment is signed in and out on a day-to-day basis.
• Ensuring that any periods of annual leave/absence are covered, ensuring exceptional service delivery is continuous.
• Ensure your team completes a daily vehicle inspection form before driving any company vehicle.
• Engaging and educating members of the public regarding Environmental Crime related offences.
• Follow WISE's Standard Operating Instruction when issuing a Fixed Penalty Notice.
• Attending Court and giving evidence as required.

The Ideal Candidate for the Enforcement Team Manager will have:

• The ability to communicate with all members of the public, even in demanding circumstances - it is important for the candidate to remain resilient.
• The ability to use own initiative when carrying out their role and work within a team environment.
• Understanding that this role is based outdoors, regularly on foot in all weather conditions.
• Clear and concise writing skills.
• Will be physically fit as you may be required to carry out foot patrols for prolonged periods.
• Capable of successfully completing the Enviro Crime Induction Course and being signed off as competent for independent patrol by their assigned Training Officer.

This is a full-time contract, requiring you to work 8-10 hours per day, between the hours of 7am and 7pm, Monday to Friday with occasional Saturdays, amounting to 50 hours per week. The successful candidate will be paid £15 per hour, with access to 28 days' annual leave (including bank holidays).

Please note: All successful candidates will be vetted accordingly, so it is imperative you are cooperative during the screening process to avoid any delays.

Experience:

• Customer service: 1 year (preferred)
• Teamwork: 1 year (preferred)
• Statement Taking: 1 year (preferred)
• Investigations: 1 year (preferred)
• Enforcement (any): 2 years (required)

Work Location: On the road