Environmental Support and Enforcement Team Manager

wasteenforcement; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading environmental enforcement agency is seeking an Environmental Support and Enforcement Team Manager in London. This full-time role involves patrolling to address littering and fly-tipping issues while educating the public and maintaining team operations. The successful candidate will have strong enforcement experience and effective communication skills.

Benefits

28 days annual leave

Occasional Saturdays

Qualifications

• Experience in enforcement (2 years required).
• Customer service experience preferred.
• Ability to communicate effectively in demanding situations.

Responsibilities

• Patrol the borough to enforce environmental legislation.
• Document outcomes of investigations and complaints.
• Educate the public on environmental crime.

Skills

Customer service

Teamwork

Investigations

Statement Taking

Enforcement

Job description

Environmental Support and Enforcement Team Manager

Environmental Support and Enforcement Team Manager

1 month ago Be among the first 25 applicants

Waste Investigations Support & Enforcement (WISE) provided pay range

This range is provided by Waste Investigations Support & Enforcement (WISE). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Environmental Enforcement Officer Team Manager

Wandsworth Borough Council

Environmental Enforcement Officer Team Manager

Wandsworth Borough Council

£15 per hour, working 50 hours per week Mon-Fri, Occasional Sat.

Waste Investigations Support & Enforcement (WISE) are a leading supplier who work in correlation with many Local Authorities to help assist with the infamous issue of Littering & Fly Tipping within the boroughs. Utilising state of the art technology, together with vast experience within the industry and a clear, coherent understanding of PACE & all relevant legislation, WISE are a favourable supplier.

Main Purpose of the Role as the Enforcement Team Manager:

You will be required to patrol the borough in an intelligence led manner, and when necessary, enforcing the legislation in which you will be authorised to act on - this would be done by issuing an on-the-spot Fixed Penalty Notice.

Within your role as Enforcement Team Manager, you will be:

• Brand Ambassadors for the local authority and WISE, acting as the first point of call for the clients.
• Patrolling the borough in accordance with an agreed deployment strategy.
• Investigating complaints and ensuring all outcomes are documented.
• Ensure all teams’ equipment is signed in and out on day-to-day basis.
• Ensuring that for any periods of annual leave/absence are covered, ensuring an exceptional service delivery is continuous.
• Ensure your team complete a daily vehicle inspection form before driving any company vehicle.
• Engaging and educate members of the public regarding Environmental Crime related offences.
• Follow WISE’s Standard Operating Instruction when issuing a Fixed Penalty Notice.
• Ensure you complete a daily vehicle inspection form before driving any company vehicle.
• Attending Court and giving evidence is required.
  
  

The Ideal Candidate for the Enforcement Team Manager will have:

• The ability to communicate with all members of the public, at times in demanding circumstances - it is important for the candidate to remain resilient.
• The ability to use own initiative when carrying out their role, and work within a team environment.
• Understanding that this role is based outdoors, regularly on foot in all weather conditions.
• Clear and concise writing skills
• Will be physically fit as you may be required to carry our foot patrol for prolonged periods.
• Capable to successfully complete their Enviro Crime Induction Course and be signed off as being competent for independent patrol by their assigned Training Officer.
  
  

This is a full-time contract, whereby you will be required to work 8-10 hours per day, between the hours of 7am and 7pm, Monday to Friday with the occasional Saturday, amounting to 50 hours per week. The successful candidate will be paid £15 per hour, access to 28 days’ annual leave (including bank holidays).

Please note: All successful candidates will be vetted accordingly, so it is imperative you are co-operative during the screening process to avoid any delays.

Experience:

• Customer service: 1 year (preferred)
• Teamwork: 1 year (preferred)
• Statement Taking: 1 year (preferred)
• Investigations: 1 year (preferred)
• Enforcement (any): 2 years (required)
  
  

Work Location: On the road

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Public Safety

Referrals increase your chances of interviewing at Waste Investigations Support & Enforcement (WISE) by 2x

Get notified about new Support Team Manager jobs in London, England, United Kingdom.

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

Manager of Customer Support and Implementation

London, England, United Kingdom 3 months ago

Customer Relationship Management Manager

Customer Support Manager (SaaS/Software)

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Watford, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Hemel Hempstead, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 15 hours ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 3 days ago

Watford, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 day ago

Regional Supervisor, Tesla Support - London/Manchester

London, England, United Kingdom 3 weeks ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.