Environmental Services / Custodial Operations Manager 3

Sodexo Group; Greenbrae; On-site; GBP 40,000 - 55,000; Full time

Job summary

Sodexo is seeking an Environmental Services Operations Manager for Marin Health Medical Center in Greenbrae, CA. The role involves leading a team to ensure high standards of cleanliness and patient satisfaction in a healthcare environment. Candidates should have a Bachelor's degree and relevant management experience in custodial services. The company values diversity and offers a comprehensive benefits package.

Benefits

Medical, Dental, Vision Care

401(k) Plan with Matching Contributions

Paid Time Off and Company Holidays

Career Growth Opportunities and Tuition Reimbursement

Qualifications

• 3-5 years previous custodial/housekeeping management experience in a hospital.
• Experience driving customer service in a healthcare environment.

Responsibilities

• Responsible for driving client and patient satisfaction scores.
• Provide a clean and safe environment for patients, visitors, and staff.

Skills

Leadership

Customer Service

Project Management

Data Analysis

Financial Acumen

Education

Bachelor’s Degree

Tools

Housekeeping Systems

Job description

Role Overview

Sodexo is seeking aEnvironmental Services Operations Manager 2forMarin Health Medical Center

located in Greenbrae, CA. Marin Health Medical Center is a 327-bed independent hospital with deep roots in the community. Marin Health has been meeting the healthcare needs of the North Bay since first opening their doors as Marin General Hospital in 1952.

What You'll Do

The successful candidate will:

• be responsible for driving client and patient satisfaction scores;
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department;
• work with the Environment of Care Committee and Infection Prevention Director;
• effectively manages the Unit Operating System; and/or
• support a diverse and inclusive workforce.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• experience leading and managing a team and is a leader in service and the technical execution of a healthcare housekeeping system;
• experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;
• strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
• experience effectively managing projects within agreed upon timelines;
• a results and safety driven mindset;
• in-depth knowledge of housekeeping systems and procedures;
• experience with vendor and contract management, as well as union and contract negotiations;
• experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;
• have 3-5 years previous custodial / housekeeping or similar management experience in a hospital;
• strong financial acumen and budget management experience;
• can multi-task and set priorities;
• proficiency with computers and other technology;

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience - 3 yearsMinimum Functional Experience - 3 years of work experience in Housekeeping, Environmental or Custodial Services