Environmental & Operational Services Officer

WMJobs; Stratford-upon-Avon; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A council in the picturesque Stratford-on-Avon seeks an Environmental & Operational Services Officer to help make a positive impact on local communities. This role involves monitoring service delivery, engaging with public and contractors, and working towards environmental goals, amidst a supportive team environment with opportunities for career development.

Benefits

25 days annual leave plus Bank Holidays

Hybrid working arrangements

Flexi-time scheme

Health Cash Plan for medical and dental expenses

Local Government Pension Scheme

Training and Development opportunities

Payment of one professional subscription fee

Employee Assistance Programme

Free town centre parking

Gym Membership discount

Qualifications

• Interest in environmental issues and community service.
• Ability to engage with various audiences at all levels.

Responsibilities

• Monitor waste collection and street cleansing services.
• Build partnerships with local stakeholders and contractors.

Skills

Effective communication

Customer Service

People skills

Problem-solving

Job description

Environmental & Operational Services Officer

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Environmental & Operational Services Officer

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About Us:

Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in William Shakespeare country, where you will find thriving market towns which are a wonderful tourist destination for millions of visitors each year from across the globe.

Stratford-on-Avon District Council,

About Us:

Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in William Shakespeare country, where you will find thriving market towns which are a wonderful tourist destination for millions of visitors each year from across the globe.

We at Stratford-on-Avon District Council are proud to provide public services to residents, businesses and visitors across this magnificent region, which is a great place to live, work and visit. By choosing to work for us, you will join a great organisation, full of passionate and skilled people all working towards the same goal, to provide high-quality frontline services. You will find great opportunities to further your career, in a supportive and nurturing environment. So come and join the SDC family and play your part in our future!

Benefits:

As part of our team, you will enjoy a comprehensive benefits package, including:

• A minimum of 25 days of annual leave, plus Bank Holidays
• Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)
• Flexi-time scheme for a better work-life balance
• Health Cash Plan Scheme for medical and dental expenses
• Access to the Local Government Pension Scheme to secure your future
• Training and Development opportunities
• Payment of one professional subscription fee
• Employee Assistance Programme
• Salary Sacrifice schemes e.g. Cycle to Work etc.
• Free town centre parking
• Eye test voucher scheme
• Everyone Active Gym Membership discount
  
  
  

What to Expect in the Role:

The Environmental and Operational Services Team at Stratford-on-Avon District Council is looking for an individual with a passion for maintaining our great environment and having local pride to make a positive difference to our communities.

It’s an exciting time to work in Environmental and Operational Services, as we are at the forefront of change. As one of the most visible and high profile services the Council provides, we’d love you to join us as we deliver major changes to help our residents to further reduce their waste, drive up recycling, improve cleanliness standards and reduce our carbon footprint.

Working in the community across Stratford-on-Avon District to make a real difference to our neighbourhoods, you will use your excellent people and communication skills to build relationships and develop partnerships with various local stakeholders and contractors to deliver services for us. You will use your positive, can-do attitude to make things happen and ensure that the communities across the District are benefitting from high quality services that we are responsible for.

Key Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):

• Lead on monitoring the delivery of the Council’s contracted waste collection, street cleansing and grounds maintenance services.
• Patrol and enforce the Council’s public open spaces and car parks.
• Support the Environmental and Operational Services Team Leaders to ensure that the Council’s contractors deliver excellent, customer-focused, value for money services, which best meet the needs of the public and enhance public satisfaction.
  
  
  

What You’ll Need (Please see Job Description and Person Specification for more details):

We are flexible about your experience. You may be a new graduate, or experienced in waste, recycling and street cleansing services. Whatever your background, you’ll be interested in the environment and making a positive difference.

• Effective communicator with the ability to engage with audiences at all levels.
• Excellent Customer Service skills, including handling and resolving customer enquiries and complaints.
• Strong People skills, with the ability to build excellent relationships and partnerships with key stakeholders and contractors at all levels.
• Driven, with a positive approach to problem solving and innovation, with the ability to make things happen.
  
  
  

For an informal chat about the role, please contact Craig Bourne, Environmental and Operational Services Manager on 01789 260650 or [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

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