Environmental Monitoring Operations & Data Support Officer

Cyfoeth Naturiol Cymru / Natural Resources Wales; Swansea; Hybrid; GBP 21,000 - 30,000; Full time

Job summary

Cyfoeth Naturiol Cymru / Natural Resources Wales is seeking an Operational and Technical Support Officer to help run environmental monitoring programmes and incident response. You will work with NRW Analytical Services and field teams to provide technical, logistical and operational support.

The role focuses on maintaining QMS compliance, data quality and efficient sample processing, with duties including laboratory support, data entry, and coordination of sample dispatch across Wales.

Qualifications

• Achieved A Level qualifications, or you will have the equivalent level of knowledge.
• Previous experience in an administration, technical or logistical support of a local area network, ideally.

Responsibilities

• Conduct the daily sample registration, accurately registering samples, collating and inputting monitoring data from various sources utilising the Laboratory Information Management System.
• Support data administration within the Analytical Service and provide associated support services to laboratory staff and other NRW staff that routinely use LIMS.
• General housekeeping, including reception duty, monitoring and management of mailboxes and entering of analytical results from third party laboratories accurately.
• Support reporting of results and data transfers within agreed SLA standards of service.
• Maintain due diligence of the correct processes to maintain legal chain of custody for enforcement samples and to uphold the laboratory's ISO17025 Accreditation from UKAS.
• Manage document storage requirements to ensure compliance with the laboratory's QMS and current legislation.
• Organise and dispatch samples collected from the Monitoring Programme to be outsourced to third-party laboratories for analysis.
• Manage container and consumable order requests for all sampling teams, processing and delivering orders within agreed timescales as well as preparing sample containers for re-use, ensuring they are free from contamination using specialised equipment.
• Perform physically demanding, and repetitive lifting and carrying duties.
• Undertake health and safety duties and responsibilities appropriate to the post
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Education

A Level qualifications

Tools

LIMS

Job description

Cyfoeth Naturiol Cymru / Natural Resources Wales is seeking an Operational and Technical Support Officer to help run environmental monitoring programmes and incident response. You will work with NRW Analytical Services and field teams to provide technical, logistical and operational support.

The role focuses on maintaining QMS compliance, data quality and efficient sample processing, with duties including laboratory support, data entry, and coordination of sample dispatch across Wales.