Environmental Health Technical Support Officer

First Recruitment Services Ltd.; Crawley; On-site; GBP 40,000 - 57,000; Part time

Job summary

First Recruitment Services Ltd. seeks a Temporary Environmental Health Technical Support Officer in Crawley for the Public Protection team. The role suits someone with strong administrative and customer service experience looking to develop a career in Environmental Health and Licensing.

Start date is 9 November 2026. The position is 21.5 hours per week on a 19-week contract, paying £35 per hour. Apply within to join a busy public protection team and contribute to licensing, registrations and

Qualifications

• Experience in Environmental Health or licensing related areas.
• CIEH Basic Food Hygiene certificate or equivalent.
• Understanding of licensing of premises and regulated entertainment procedures.
• Administrative and customer service experience.

Responsibilities

• Respond to customer enquiries via phone, email, and face-to-face.
• Process and allocate service requests to relevant teams.
• Provide administrative support across Environmental Health and Licensing services.
• Assist with processing of licence applications, permits and regulatory documentation.
• Maintain accurate records and update internal systems.
• Support pest control services, including bookings and customer communications.
• Prepare correspondence, reports and consultation documentation.
• Assist with complaints, information requests and general departmental projects.

Skills

Administrative experience

Customer service

Organisational skills

IT skills

Environmental Health exposure

Education

CIEH Food Hygiene Certificate

Job description

We're currently recruiting for a Temporary Environmental Health Technical Support Officer to join a busy and professional Public Protection team in Crawley. This is an excellent opportunity for someone with strong administrative and customer service experience who is looking to develop a career within Environmental Health and Licensing.

Required start date: 9th November 2026

Hours of work: 21.5 per week

Rate of Pay: £35.00 per hour

Contract duration: 19 weeks

Key responsibilities include:

• Responding to customer enquiries via phone, email, and face-to-face.
• Processing and allocating service requests to the relevant teams.
• Providing administrative support across Environmental Health and Licensing services.
• Assisting with the processing of licence applications, permits, and regulatory documentation.
• Maintaining accurate records and updating internal systems.
• Supporting pest control services, including bookings and customer communications.
• Preparing correspondence, reports, and consultation documentation.
• Assisting with complaints, information requests, and general departmental projects.

We're looking for candidates who have:

• Experience in at least one of the areas covered by the Environmental Health Team.
• CIEH Basic food hygiene certificate or equivalent in another area, such as licensing or pollution control.
• Understanding of procedures used for licensing of premises and regulated entertainment.
• Previous administrative and customer service experience.
• Excellent organisational skills and strong attention to detail.
• Confident IT skills and experience using databases or case management systems.
• The ability to manage a varied workload and prioritise tasks effectively.
• Strong communication skills and a professional, positive approach when dealing with the public.
• Experience within Environmental Health, Licensing, Local Government, or a regulatory environment would be advantageous.