Environment Manager / IT and Systems operations Manager - Leeds based. Bonus, Free Parking and [...]

Interface Recruitment UK; West Yorkshire, Leeds; On-site; GBP 50,000; Full time

Job summary

An established industry player is seeking an IT Environment Manager to enhance their growing team. This role involves coordinating application and system releases, ensuring optimal environment availability for testing, and promoting high-quality service delivery. The ideal candidate will possess a strong background in ITIL practices and demonstrate excellent leadership and communication skills. Join a dynamic environment where your contributions will drive innovation and excellence, and enjoy a competitive salary with enticing benefits, including flexible perks and a supportive work culture.

Benefits

Annual bonus

3% flexible benefits

Free shuttle bus from Leeds City Centre

Dental insurance

Retail discounts

Qualifications

• Experience in a pressured environment with internal and external parties.
• Knowledge of ITIL V3 framework and service design standards.

Responsibilities

• Coordinate End-to-End deployment to environments and processes.
• Provide management reports on the status of environment lifecycle.
• Facilitate effective communication between internal development teams.

Skills

ITIL V3 framework

Service design and delivery

Interpersonal communication

Time management

Team leadership

Education

Higher Education qualification in IT

Higher Education qualification in Management

Job description

Environment Manager / IT and Systems Operations Manager – Leeds based. Bonus, Free Parking and +++ benefits REF477

Published: May 30, 2024

Location

Salary: Up to £50,000 dependent on experience + 3% flexible benefits + on target bonus of 10% + contributory pension

Role

We’re now looking for an IT Environment Manager to join our growing team. Under the direction of the UK IT Operations Manager, the Environment Manager will be responsible for the coordination and management of application and system releases across various environments, scheduling and control of specific environments across various disparate application landscapes.

Your role will require a strong understanding of Infrastructure/Application and Business systems to enable the scheduling of the required resources to be available to allow the Testing Streams to have the appropriate environments available.

You’ll be responsible for:

1. Coordinating the End-to-End deployment to environments and processes under development structure in order to facilitate improved knowledge sharing between developers and testers to maintain and improve quality and delivery speeds.
2. Raising requests to change environments with internal and external teams and providers.
3. Liaising with relevant IT Development/Support Groups across the UK Group to provide environments to receive specific systems against affinity groups.
4. Advising on release packages for deployments to Test and Production environments.
5. Providing management reports on the status of environment lifecycle.
6. Contributing to the service introduction lifecycle.
7. Conducting and controlling effective communication channels between internal development teams.
8. Consistently promoting and delivering high-quality services to our customers.
9. Working closely with the UK IT Operations Manager to enforce evolving working practices to improve quality and standards.

Leadership

1. Challenging others to develop as leaders while serving as a role model.
2. Providing Line Management and 1-2-1 activities if required.
3. Inspiring coworkers to attain goals and pursue excellence.
4. Identifying opportunities for improvement and making constructive suggestions for change.
5. Managing the process of innovative change effectively.
6. Remaining on the forefront of emerging industry practices.
7. Facilitating effective team interaction across internal and external support teams.
8. Acknowledging and appreciating each team member’s contributions.
9. Effectively utilizing each team member to his/her fullest potential.
10. Keeping track of lessons learned and sharing those lessons with team members.

You’ll need to evidence the following qualifications, skills and experience:

Technical Expertise

1. Has worked in a pressured environment with internal and external parties.
2. Has experience of working at group level.
3. Can demonstrate good service design and delivery standards.
4. Has knowledge of ITIL V3 framework.
5. Higher Education qualification in IT and/or Management.

Communication

1. Can direct a team and internal client meetings effectively.
2. Can keep technical and stakeholder teams well informed of changes within the organization.
3. Delivers engaging, informative, well-organized presentations.
4. Resolves and/or escalates issues in a timely manner.
5. Understands how to communicate difficult/sensitive information tactfully.

Plus, we’re looking for someone who has:

1. Excellent interpersonal communication at all levels.
2. Strong prioritization and time management skills.
3. Ability to prepare good quality written documentation.
4. Motivated, career-focused, able to approach challenging situations in a calm, logical, disciplined and methodical manner.

The Benefits:

1. Competitive salary with annual bonus.
2. 3% flexible benefits - including cycle to work, critical illness, dental insurance, childcare vouchers, travel insurance, dining club, retail discounts and the option to buy up to one week’s worth of holiday subject to start date.
3. Free shuttle bus from Leeds City Centre.