Entry Level Tele Researcher

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Reporting To: Team Leader/ Service Delivery Manager

Role: To ensure that customer needs are fully met on every call through the achievement of quality and service targets and the delivery of first class customer service.

Responsibilities:

• To converse with all our clients across the globe using the highest standard of English
• To ensure that customer needs are fully met on every call through the achievement of quality and service targets and the delivery of first class customer service.

Experience :

Freshers – should have completed a minimum of 12th standard with 3 years of graduation/ diploma (or) a minimum of 10th standard with 3 years of graduation/ diploma (preferably completed graduation)

Required Skills :

• Basic computer knowledge and Internet navigation skills
• Basic typing skills and web research skills