Entry Level Adtech/Martech Operations | Technical Services Operative

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Entry Level Adtech/Martech Operations | Technical Services Operative, London

Client:

Location: London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

13.04.2025

Expiry Date:

28.05.2025

Job Description:

Job Title: Technical Services Operative

Team: Leadscale Engine (part of the Leadscale Limited group of companies)

Location: Hybrid: Remote (WFH) and Angel, London

Hours: Mon-Fri, 9am-6pm

Type: Permanent, Full Time

Websites: www.leadscale.com

Do you like helping others and solving problems with data? Looking to work in a small but growing company with friendly, hard-working colleagues? If ‘work’ to you means being able to influence our growth and translate graft into success, this could be the opportunity you have been waiting for.

About Us

We are LEADSCALE, a principled and technology-enabled marketing services firm. We help our advertisers leverage the moments that matter and find the ‘gold dust’ in their marketing relationships.

Our award-winning technology LEADSCALE ENGINE safeguards personal data and enables compliant trading for marketing purposes. It boasts an exciting array of functionality that we manage on behalf of our clients who include well-known brands such as Intel, Adobe, EIMS, Vodafone etc.

We are proud of challenging the lead generation space and promoting transparency, global industry standards and cross-channel data orchestration.

About the Role

The role sits within our Technical Services team where you will provide technology and data consultancy to clients covering areas including ad technology, web analytics, conversion optimisation, technology/data integration and data management.

The work will encompass digital adtech/martech operations; the project management, trafficking, quality assurance and monitoring of lead generation campaigns for clients both internal and external.

You will learn everything you need to know about our software and how to use it. You will however need to bring with you an appreciation for technology and a basic understanding of data-driven marketing from day one.

This is a hybrid role, and you will need to balance working from home and working in our Angel, London hub office as required. The team currently work in the office at least twice a week, however you may be required to attend the office more frequently during your probation period.

Your responsibilities will include:

• Building strong client and publisher relationships: effectively communicating and handling onboarding and ongoing queries.
• Providing data extraction, reporting and analysis to clients in accordance with our processes.
• Assisting sales and account management teams on conference calls/meetings with clients.
• Providing technical support on the Leadscale Engine software platform in accordance with our processes including campaign setup and modification, user management, creative development and system integrations.
• The production of internal and external support documentation in accordance with management requirements.

ISO 27001 Information Security Responsibilities:

• Complying with our Leadscale Engine ISO 27001 ISMS and related policies.
• Reporting information security vulnerabilities, events, and incidents in line with the ISMS incident reporting process.

What we are looking for in you:

• Experience or familiarity with digital marketing tools.
• A foundational understanding of data-driven marketing.
• A keen interest in technology, with a 'digitally native' mindset and the ability to quickly learn new platforms and processes.
• Strong written and verbal communication skills in English.
• Proficient user of the Microsoft Office suite including Excel and Word. You can handle basic Excel reporting and calculations without breaking a sweat.
• A methodical approach with strong attention to detail and problem-solving skills.
• A friendly and collaborative attitude, with the ability to build strong relationships with colleagues, clients, and partners.
• A proactive mindset focused on adding value for internal and external customers by understanding and exceeding their needs.
• A willingness to learn and share knowledge.
• A results-driven approach with a focus on performance.
• Minimum Level 3 qualifications (e.g., A-levels or an advanced apprenticeship) or equivalent.
• You should have the right to work in the UK at the commencement of employment. Sponsorship is not offered for this role.
• Experience in the digital marketing space.
• Experience of using and configuring online platforms such as SalesForce/Wordpress/Google Adwords.

As a member of our team, you will benefit from:

• A friendly, close-knit, and ambitious team culture.
• The eligibility to join our company health insurance scheme with Vitality after you’ve passed your probationary period.
• Workplace pension scheme with Aviva, with statutory contributions.
• 20 days’ holiday plus bank holidays with an additional day’s holiday earned for every completed year of service to a maximum of five.
• Birthday day off.
• The opportunity to join a fast-growing firm in a competitive arena.

Are you interested in applying for the role?

Please send us your CV. We would love to hear from you.

Important:

Please note that due to the high volume of applications we receive, we will only be able to contact those applicants who are being most actively considered for a position.

If you don’t hear from us within 2 weeks of your application date, please assume that you have been unsuccessful in your application. We will retain your CV on file for a period of 12 months from your application date.

The Leadscale Limited group of companies is an equal opportunity employer.

We are committed to equal opportunities and oppose all forms of unlawful or unfair discrimination.

We celebrate diversity and are committed to a culture that fosters respect and understanding.