Entry Level/Admin Assistant-Travel Booking-WFH

TN United Kingdom; United Kingdom; Remote; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits you with a forward-thinking company that specializes in crafting unforgettable travel experiences. As an Entry Level/Admin Assistant, you will play a crucial role in booking and coordinating travel arrangements, offering expert guidance, and providing exceptional customer service. This position allows you to work from home while being part of a supportive team. With competitive compensation and opportunities for professional development, this role is perfect for those passionate about travel and customer satisfaction. Don't miss your chance to join this dynamic team and make a difference in travelers' lives!

Benefits

Remote Work

Competitive Compensation

Professional Development

Travel Perks

Qualifications

• Previous experience in customer service or travel industry preferred.
• Strong communication skills and proficiency with booking platforms.

Responsibilities

• Arrange flights, hotels, and activities for seamless travel experiences.
• Provide exceptional customer support via phone, email, and chat.

Skills

Customer Service

Communication Skills

Problem Solving

Organization

CRM Systems Proficiency

Education

High School Diploma

Travel/Tourism Certification

Tools

Travel Booking Platforms

CRM Systems

Job description

Entry Level/Admin Assistant-Travel Booking-WFH, gb

Client: Jewels Travel Destinations

Location: gb, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f3a1bdf77d63

Job Views: 6

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

Are you ready to channel your passion for exploration into an exciting business opportunity?

Join our team and help craft dreamy getaways, unforgettable cruises, and perfect vacations for travelers worldwide!

Responsibilities

• Booking & Coordination: Arrange flights, hotels, car rentals, and activities to create seamless travel experiences for clients.
• Customer Service: Provide exceptional support via phone, email, and chat—resolving inquiries, addressing issues, and ensuring overall customer satisfaction.
• Data Entry & Record Management: Accurately maintain booking details, payments, and customer interactions in our CRM system.
• Travel Advisory: Offer expert guidance on destinations, travel arrangements, and insurance options tailored to each client’s needs.
• Problem Solving: Address unforeseen travel challenges (e.g., flight cancellations, itinerary adjustments) promptly and propose timely solutions.

Requirements

• Experience: Previous background in customer service or the travel industry.
• Skills: Strong communication (both verbal and written), excellent customer service aptitude, and proficiency with travel booking platforms and CRM systems.
• Organization: Capable of handling multiple tasks and prioritizing effectively in a remote environment.
• Problem-Solving: Adept at identifying and resolving client concerns swiftly and professionally.
• Flexibility: Willingness to work varied hours, including evenings and weekends, to accommodate different time zones and client needs.
• Education: High school diploma or equivalent (additional travel/tourism certification is a plus).

Benefits

• Remote Work: Enjoy the freedom of working from home in a supportive team setting.
• Competitive Compensation: Salary commensurate with experience, plus potential performance-based incentives.
• Professional Development: Access ongoing training and career growth opportunities in the travel industry.
• Travel Perks: Take advantage of discounts on personal bookings and familiarization trips to broaden your destination knowledge.

Important Notice

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