Entry Into Service Team Leader

TN United Kingdom; Norwich; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading health and social care organization is seeking a team manager to oversee the Entry Into Service and Outreach teams. The role involves operational management, staff development, and ensuring high-quality service delivery. Candidates should have a degree or equivalent experience and strong leadership skills. The position offers competitive benefits including generous holiday, wellness programs, and a supportive work environment.

Benefits

25 days holiday (+ bank holidays)

Paid ‘Wellness’ hour each week

Employee Assistance Programme

Contributory pension scheme

Discounts for shopping, cinema, holidays, etc.

Qualifications

• Experience in developing and leading health and social care services.
• Ability to inspire and develop a team.
• Excellent verbal and written communication skills.

Responsibilities

• Manage a team including supervision, appraisal, and performance management.
• Ensure staff competence in delivering interventions that reduce risk.
• Support staff to improve service user outcomes through feedback.

Skills

Leadership

Communication

Team Development

Education

Degree level education or equivalent relevant experience

Tools

MS Office

Job description

Job Description

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• Operational line management of a team of staff which includes supervision, appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles.
• Empowering staff to promote hope, empowerment, choices, control, and opportunities that assist service users in reaching their full potential as individuals and community members.
• Work with your team and Designated Safeguarding Lead (if not your role) to ensure that practices within the team/service enable identification of service users, children, and families who are at risk.
• Ensure that staff are competent in the delivery of interventions that reduce risk to service users.
• Support staff to improve service user outcomes through observed practice, providing timely values-based feedback.
• Manage the day-to-day running of the Entry Into Service team and Outreach and Engagement Team.

About you

• Educated to degree level or equivalent relevant experience.
• Knowledge and experience of developing and leading health and social care services and delivering services which evidence high performance and quality standards.
• Able to lead, inspire, and develop a team.
• Excellent verbal and written communication skills and proficient in MS Office applications (Word/Excel/Outlook).

What we will give to you

• 25 days holiday (+ bank holidays), increasing by 1 day for each year of service, capped at 30 days.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub.
• Employee Assistance Programme and contributory pension scheme.
• A great selection of benefits including discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here.