Entitlements Assistant Officer (Apprentice) - EY

Slough Borough Council; Slough; On-site; GBP 15,000 - 18,000; Full time

Job summary

Slough Borough Council is offering a Level 3 Business Administration Apprenticeship in the Early Years Education and Childcare Team. This fixed-term apprenticeship (18 months) develops skills in administration, customer service, finance, data management and public services while supporting children and families in Slough.

You’ll study through Crosby Training with online and face-to-face sessions in Slough, guided by experienced colleagues in a busy local government setting.

Qualifications

• Provide administrative support to the Early Years Education and Childcare Team.
• Assist with maintaining accurate records and data systems.
• Respond to routine enquiries from childcare providers, families and professionals.

Responsibilities

• Provide administrative support to the Early Years Education and Childcare Team.
• Support the processing and recording of early years funding information.
• Assist with maintaining accurate records and data systems.
• Respond to routine enquiries from childcare providers, families and professionals.
• Support the collection and validation of information relating to funded childcare entitlements.
• Assist with preparing reports, spreadsheets and correspondence.
• Use a range of IT systems and Microsoft Office applications to support service delivery.
• Work with colleagues to ensure information is accurate, up to date and compliant with data protection requirements.
• Develop an understanding of early years services and childcare funding processes

Skills

Administrative support

Data management

Record keeping

MS Office

Data protection

Education

Level 3 Business Administration Apprenticeship

Job description

• Directorate: Children's Services
• Pay Level: £15,500 (Apprenticeship rate in line with the National Apprenticeship Wage and Slough Borough Council apprenticeship arrangements. Upon successful completion of the apprenticeship, progression opportunities may be available within the service)
• Contract Type: Fixed-term apprenticeship (18months)
• Working Hours: 37 hours per week
• Location: Observatory House/ Slough Hybrid (minimum 2 days per week in the office)
• DBS requirement: Enhanced

The closing date for applications is midnight on Wednesday 26th August 2026

Interviews will be held on Wednesday 2nd September 2026

This apprenticeship is aimed at young people aged 16-18 living in Slough and will be delivered through a Level 3 Business Administration Apprenticeship programme.

Are you aged 16-18 and living in Slough, looking for an opportunity to gain valuable work experience whilst achieving a nationally recognised qualification?

We are offering an exciting apprenticeship within our Early Years Education and Childcare Team. This is a fantastic opportunity to develop professional skills in business administration, customer service, finance, data management and public services while making a positive contribution to children and families across Slough.

Working alongside experienced colleagues, you will complete a Level 3 Business Administration Apprenticeship delivered by Crosby Training, with dedicated study time provided through a combination of online learning and face-to-face sessions in Slough.

What you’ll be doing:

As an Early Years Entitlements Assistant Officer Apprentice, you will:

• Provide administrative support to the Early Years Education and Childcare Team.
• Support the processing and recording of early years funding information.
• Assist with maintaining accurate records and data systems.
• Respond to routine enquiries from childcare providers, families and professionals.
• Support the collection and validation of information relating to funded childcare entitlements.
• Assist with preparing reports, spreadsheets and correspondence.
• Use a range of IT systems and Microsoft Office applications to support service delivery.
• Work with colleagues to ensure information is accurate, up to date and compliant with data protection requirements.
• Develop an understanding of early years services and childcare funding processes

Throughout your apprenticeship, you'll be supported to develop confidence, professional skills and experience in a busy local government environment.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months' service and satisfactory performance, until the maximum spinal column point is reached.

• 26 days' annual leave, rising to 30 days after 2 years and 33 days after 5 years' service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: [e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Follow the link HERE to learn more.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please contact [e-mail] before applying.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

The Council reserves the right to close adverts early should we receive a number of suitable applications.

Our 8 Core Skills