Enterprise Systems Engineer

Deliveroo; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Deliveroo PLC is seeking an Enterprise Systems Engineer to help administer and scale our Google Workspace, Slack, Atlassian, and identity systems. You’ll write automation, build integrations, and own tooling that reduces manual work across our SaaS stack.

You’ll work with senior engineers to tackle ambiguous problems, learn the landscape, and grow technical depth in core platform areas over time. This hands-on role emphasizes practical engineering over routine admin tasks.

Qualifications

• Solid experience administering and working on projects with enterprise SaaS platforms.
• Experience with identity and SSO systems (e.g. Okta).
• Proficiency using AI coding tools (Claude Code, Codex, Cursor) across the software lifecycle.

Responsibilities

• Take on projects from clearly scoped to genuinely ambiguous, collaborating with senior engineers.
• Build automation and tooling to reduce manual work across SaaS and identity platforms.
• Help administer and support platforms like Google Workspace, Slack, and Atlassian, with day-to-day troubleshooting.
• Write clear documentation so others can pick up the work.
• Collaborate with Security, People, and M&A stakeholders to understand requirements before building.
• Leverage GenAI tools to automate scripting, research, and documentation.

Skills

Enterprise SaaS platforms

Identity & SSO

AI tooling & coding tools

Tools

Google Workspace

Slack

Atlassian

Okta

Claude Code

Codex

Cursor

Job description

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Deliveroo's Enterprise Systems Engineering team builds and runs the tools our employees use every day: Google Workspace, Slack, Atlassian, identity, and device management. We lean toward building: less "click through the admin console," more writing the automation, integrations, and services that make those platforms work at scale.

The team's priorities span a few ongoing areas of work, including:

• Platform consolidation and integration as Deliveroo continues to grow, including through acquisition.
• Employee-focused AI tooling that helps people work more efficiently.
• The communication and collaboration platforms the whole company relies on (Google Workspace, Slack, Atlassian, and similar).
• Building tools and automation that remove manual work from how the team and company operate.

You'll bring real technical strength in one or more of these areas. Some of the work will be clearly scoped; some of it won't be. Working through ambiguous, not-yet-defined problems is part of the role, this is complex, genuinely challenging territory, and a place to learn and grow. You won't be doing that alone: you'll work with senior engineers to break ambiguous problems down, and build your own ability to do that independently over time. It's a hands-on engineering role: you'll be building real pieces of this work yourself, not primarily administering platforms by hand or managing support tickets.

What you'll do

• Take on projects ranging from clearly scoped to genuinely ambiguous, working with senior engineers to break down the harder ones, and growing your own ability to do that over time.
• Build automation and tooling that removes manual work from how we run our SaaS and identity platforms.
• Help administer and support platforms such as Google Workspace, Slack, Atlassian, and our identity systems, including day-to-day troubleshooting.
• Write clear documentation for the work you do, so others can pick it up.
• Work with teammates, Security, People, and Corporate Development/M&A stakeholders to understand requirements before you build.
• Use GenAI tools (e.g. Claude, ChatGPT) to automate repeatable parts of your own work, like scripting, research, and documentation.
• Build technical depth in one or more of the team's core platform areas over time.

What you'll need

We're looking for someone who can learn our environment and grow into these areas, not someone who's already used every platform in our stack.

• Solid experience administering and working on projects with enterprise SaaS platforms such as Google Workspace, Slack, Atlassian etc.
• Experience with identity and SSO systems (e.g. Okta)
• Proficiency in using AI coding tools (e.g. Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software. AI is your default way of working, not an add-on.

Good to have

• Familiarity with public cloud platforms (AWS, GCP, or Azure).
• Exposure to device management/MDM and VDI.
• Knowledge of data security and identity best practices.
• Experience with Google Workspace developer tools (Apps Script, Workspace APIs).

Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!