Enterprise Solutions Engineer, EMEA

Ironclad; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading AI contracting firm based in London is seeking a Solutions Engineer to join its team. This hybrid role requires at least twice weekly office attendance, emphasizing collaboration and innovation. Candidates should have over 5 years in Enterprise Solution Engineering, strong technical skills, and exceptional communication ability. You will design presentations, collaborate with sales teams, and provide insights to enhance our platform. Enjoy comprehensive benefits including medical insurance and generous leave policies.

Benefits

Private Medical & Dental insurance

Life assurance and Income Protection

Generous leave policies

Family-forming support

Monthly wellbeing stipends

Home office setup stipend

Standard pension contribution scheme

Regular team events

Qualifications

• 5+ years of Enterprise Solution Engineering experience.
• Exceptional verbal communicator who can engage an audience.
• Willingness to develop technical skills.

Responsibilities

• Listen to prospects' needs and design custom presentations.
• Build relationships to support evaluations and selections.
• Collaborate with internal partners to progress evaluations.
• Bring actionable insights back to Ironclad's Product Team.

Skills

Technical configuration

Exceptional communication

Team collaboration

Independent problem-solving

Independent

Job description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business.

We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn.

Solutions Engineering at Ironclad

This is a hybrid role based out of our London office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in‑office days for team or company events.

Candidates must have the unrestricted right to work in the United Kingdom.

Solution Engineers (SEs) are Ironclad Sales Team’s pre‑sale technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation.

At Ironclad, SEs are creative, value‑driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them.

SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop.

Requirements, you must be:

• Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.
• Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You’re energetic, while able to understand and empathize with people even if you have limited subject‑matter knowledge of their area of expertise.
• Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning and you recognize that a willingness to develop technical skills is an important part of what makes SEs successful in their role as solution experts.
• Team player: You can work effectively in teams of technical and non‑technical individuals. You are energized by collaborating with diverse teams.
• Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of customers and colleagues. You are exceptionally good at making trade‑offs based on incomplete data.
• Experience: 5+ years of Enterprise Solution Engineering experience

Responsibilities:

• Listen to prospects' needs and goals. Listening is our #1 strength.
• Design, build and deliver executive level custom presentations and demonstrations of the Ironclad platform using a prospect’s own contracts and workflows.
• Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad.
• Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.
• Work alongside our enterprise architecture team and business value engineers to build cases which support a prospect’s evaluation.
• Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product.

Partner with your aligned Sales Leader to support pipeline generating activities and overall team success.

Benefits:

• Private Medical & Dental insurance, covered at 100% for you and dependents
• Life assurance and Income Protection
• Generous leave policies, including parental leave, medical leave and compassionate leave
• Family-forming support through Maven for you and your partner
• Monthly stipends for wellbeing, hybrid work, and (if applicable) phone use
• One‑time home office setup stipend
• Standard pension contribution scheme
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at

US Employee Benefits at Ironclad:

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy‑up plan options available
• Market‑leading leave policies, including gender‑neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off – take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre‑tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• And most importantly: the opportunity to help build the company you want to work at

UK Employee‑specific benefits are included on our UK job postings.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.