Job Description
As an ERP Implementation Consultant, you'll help our clients customers adopt their next- ERP platform. You’ll guide them through every step—from understanding their business operations to training their teams and configuring their systems.
You’ll:
- Lead discovery sessions to map customer processes and identify improvements
- Configure the system to align with each customer’s unique operations
- Deliver training, support, and guidance to users throughout the project
- Encourage customers to challenge old ways of working and embrace change
- Work closely with Project Leaders, Data Analysts, and Support teams
- Deliver most projects remotely, with occasional on-site visits to build strong client relationships
We welcome candidates who:
- Have experience implementing ERP or other business software solutions
- OR
- Come from a background in accounts, inventory, warehousing, or distribution and want to move into software consultancy
You’ll also need to:
- Understand how operational processes work in a business setting
- Communicate clearly and confidently with customers at all levels
- Be tech-savvy and eager to become a product expert
- Work well independently and as part of a team
- Stay organised across multiple projects
- Hold a UK driving licence and own a car
Key Responsibilities
- Take ownership of the customer journey during implementation
- Analyse and map business processes to software functionality
- Train users on system features and best practices
- Configure systems to meet operational requirements
- Provide expert guidance and ongoing support through go-live
- Track project milestones and work with internal teams to resolve issues
- Keep up to date with software updates and new features