Enterprise Project Manager

Hirebridge; Brighton; Hybrid; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Private Health Insurance

Life Insurance

Pension with employer contribution

Global Mentoring Programs

Language Learning Support

30 days holiday plus bank holidays

Job summary

Sovos is seeking an experienced Enterprise Project Manager to lead multi-country SaaS implementations across Europe (UK, Netherlands, Spain). You will own end-to-end delivery, govern projects, manage stakeholders from executives to teams, and drive risk and change management in a fast-moving regulatory tech environment.

Join a global team delivering tax compliance and e-invoicing solutions, with a focus on client satisfaction, autonomy, and continuous improvement of delivery methodologies.

Qualifications

• Enterprise SaaS implementations in a client-facing Professional Services environment.
• Experience managing complex, multi-country implementations across time zones.
• Experience with SAP-integrated implementations (ECC/S/4HANA).
• Hands-on retainer-based PS engagements (scope management & change orders).
• Familiarity with EMEA e-invoicing mandates (France/Germany/Poland/Turkey) is a plus.
• Exceptional stakeholder management and commercial acumen.
• Proactive risk management and structured communication.
• PM certifications (e.g., PMP, PRINCE2) or equivalent delivery experience.
• Bachelor-level education in a related field.
• Fluency in English; knowledge of additional European languages is advantageous.

Responsibilities

• Own end-to-end delivery for enterprise SaaS implementations across multiple EMEA countries.
• Serve as primary contact and escalation point for client stakeholders, including executives.
• Develop and maintain detailed project plans, risk/issue logs, and status reports.
• Lead governance with weekly status meetings and steering committees.
• Manage scope, change orders, and adherence to SOW boundaries.
• Coordinate cross-functional resources (Solution/Technical Consultants, SAP, Regulatory, Product).
• Monitor hours against PS retainer balances and communicate burn-downs.
• Leverage AI tools to improve reporting and risk detection.
• Handover to Support and contribute to continuous improvement of PS delivery methods.

Skills

Enterprise SaaS delivery

Stakeholder management

Multi-country delivery

SAP integrations

Retainer-based PS engagements

Risk management

Project governance

PM tools: Jira Salesforce

PMP/PRINCE2

English fluency

Education

Bachelor's degree in Business/IS/Finance

Tools

Jira

Salesforce

Cloud Coach

Job description

Enterprise Project Manager

Managed & Professional Services · Full-Time · UK/AMS/ESP

Build Your Future With Us

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

The Role

At Sovos, we're transforming how global enterprises navigate regulatory complexity. We're looking for an Enterprise Project Manager to join our European Professional Services team, with the ability to be based in the United Kingdom, Netherlands, or Spain. This is a senior delivery role for an experienced PM who understands the complexity of enterprise SaaS implementations and brings deep familiarity with tax compliance, e-invoicing, or regulatory technology. You'll own end-to-end delivery of complex, multi-country implementations for enterprise clients across EMEA, operating with a high degree of autonomy and directly impacting client satisfaction and the reputation of Sovos Professional Services in Europe.

More specifically, you will:

• Own end-to-end project delivery for enterprise e-invoicing and tax compliance implementations across multiple EMEA countries simultaneously.
• Serve as the primary point of contact and escalation for client stakeholders, from project teams to C-suite sponsors, throughout the engagement lifecycle.
• Develop and maintain detailed project plans, risk registers, issue logs, and status reports; proactively surface risks and drive resolution before they become escalations.
• Lead structured project governance, including weekly status meetings, monthly steering committee sessions, and go/no-go decision processes, in alignment with Sovos delivery methodology.
• Manage project scope rigorously; identify, document, and drive change orders when client requests exceed agreed SOW boundaries.
• Coordinate cross-functional Sovos resources (Solution Consultants, Technical Consultants, SAP specialists, Regulatory, and Product teams) to deliver against project commitments.
• Track and report project hours against PS retainer balances; proactively communicate burn-down status and initiate retainer expansion conversations at appropriate thresholds.
• Leverage AI-assisted project management tools to improve delivery efficiency, automate status reporting, and surface risk patterns across the client portfolio.
• Manage Hypercare periods post-go-live and execute formal project handover to Sovos Customer Support.
• Contribute to the continuous improvement of PS delivery methodology, SOW templates, onboarding playbooks, and project governance frameworks.

What You Bring to Sovos

• You've built solid experience delivering enterprise SaaS implementations in a client-facing Professional Services environment, with demonstrated expertise managing complex, multi-stakeholder implementations in the tax compliance, e-invoicing, VAT, or regulatory technology space.
• Demonstrated success managing projects with enterprise clients (500M+ revenue) across multiple countries and time zones concurrently.
• Experience with SAP-integrated implementations (SAP ECC, S/4HANA, or Process Orchestration) is strongly preferred.
• Hands-on experience with retainer-based PS engagements, including scope management, change order discipline, and hour burn-down governance.
• Familiarity with EMEA e-invoicing mandates, including France (PPF/PDP), Germany (XRechnung/Peppol), Poland (KSeF), and/or Turkey (e-Fatura/e-Arşiv), is a significant advantage.
• Exceptional stakeholder management skills: able to build trust with client executives and navigate competing priorities without losing delivery momentum.
• Solid commercial acumen: you understand the relationship between project delivery, revenue recognition, and margin, and manage accordingly.
• Proactive risk management mindset: you identify and elevate issues early, document decisions, and drive accountability without being asked.
• Clear, structured communicator (written and verbal) capable of adapting tone and level of detail for technical teams, client project managers, and executive sponsors alike.
• Comfortable operating with ambiguity and driving clarity in fast-moving, multi-mandate environments where priorities can shift quickly.
• Proficiency with project management tooling (e.g. Cloud Coach, Salesforce, Jira, or equivalent PSA/CRM platforms); comfort with AI-assisted workflows to enhance delivery speed and insight generation is a plus.
• Demonstrated project management capability through certifications (e.g., PMP, PRINCE2) or equivalent proven delivery experience is valued.
• Equivalent experience to a Bachelor's degree in Business, Information Systems, Finance, or a related field.
• Fluency in English required; proficiency in French, German, Dutch, Spanish, or Polish is a meaningful advantage given the client base.
• Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire.

The Process

We believe in a transparent and comprehensive hiring process. Here's what you might expect:

1. Pre-Employment Assessment

   Regionally specific assessments we use to mitigate bias and give every applicant a fair shot.

2. Video Interview

   A chance to meet as many qualified applicants as possible and get to know you beyond your resume.

3. Meeting with a Recruiter

   A conversation to talk through the role, your experience, and your goals.

4. Live Interviews with the Hiring Team

   Meet the people you'll work with and dig into the day-to-day of the role.

Life at Sovos

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

• Global Mentoring Programs
• AI Tools and Technology from Day 1
• Continuous Learning and Development
• Language Learning Support
• Global Employee Recognition Platform and Programs
• Global Parental Leave Policy
• 30 days holiday plus bank holidays
• Private Health Insurance
• Dental Insurance
• Vision Coverage
• Life Insurance
• Critical Illness Cover
• Income Protection
• Pension with employer contribution
• Employee Assistance Programme

Equal Opportunity Employer
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, colour, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is transforming tax compliance from a business requirement to a force for growth. Our flagship product, the Sovos Compliance Cloud platform, enables businesses to identify, determine, and report on every tax obligation across the globe. Sovos processes nearly 20 billion transactions per year, helping companies scale their compliance strategy in 150+ countries.

More than 100,000 customers – including half the Fortune 500 – trust Sovos’ tax and regulatory expertise and unparalleled integration with their business applications. Learn more at sovos.com.

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