Enterprise Programme Manager (Professional Services)

TN United Kingdom; United Kingdom; On-site; GBP 60,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking an Enterprise Programme Manager to lead global software projects. In this dynamic role, you will oversee project planning, coordination, and implementation, ensuring alignment with strategic goals. You will manage relationships with major clients and stakeholders while driving efficiency and quality across projects. This is an exciting opportunity to work in a collaborative environment that values diversity and innovation, making a significant impact in the hospitality technology sector. If you thrive in a fast-paced global team and have a passion for project management, this role is perfect for you.

Qualifications

• 5+ years experience in enterprise programme management, ideally in hospitality tech.
• Strong stakeholder management and communication skills, especially at CxO level.

Responsibilities

• Manage end-to-end global software rollouts and implementations.
• Develop detailed project plans and monitor progress against goals.
• Engage with senior stakeholders and manage client relationships.

Skills

Stakeholder Management

Project Management

Communication Skills

Organizational Skills

Risk Mitigation

Education

5+ years of enterprise programme management experience

Tools

Project Management Tools

MS Office

Job description

Enterprise Programme Manager (Professional Services)

Location: UK | London | Requisition ID: 20062168 | Category: IDeaS (a SAS company) | Position Type: Professional

Company Overview:

IDeaS is a global leader in revenue management solutions, dedicated to innovation and excellence. We foster a culture of collaboration and professional growth, building successful careers while helping clients accelerate growth through revenue optimization.

Job Description:

We are seeking a passionate Enterprise Programme Manager to oversee all aspects of project and programme management, including planning, coordination, implementation, and completion of projects aligned with IDeaS’ strategic goals. This client-facing role involves managing global software rollouts, implementations, migrations, and overseeing multiple projects simultaneously.

Key Responsibilities:

1. Act as the business owner for major enterprise accounts, managing end-to-end global software rollouts, implementations, and migrations.
2. Develop and monitor detailed project plans.
3. Lead project planning, resourcing, staffing, supply management, progress reporting, troubleshooting, and team management.
4. Communicate project status regularly, ensuring quality, reliability, schedule, and cost targets are met.
5. Engage with senior stakeholders, including CxO level, both internally and externally.
6. Monitor performance, recommend schedule and resource adjustments.
7. Provide direction and support to project teams to achieve goals and deadlines.
8. Coordinate project staff and manage resource allocation.
9. Report project progress to stakeholders, highlighting issues and solutions.
10. Manage relationships with clients, third parties, and vendors.
11. Recommend process improvements for efficiency, customer service, quality, and cost savings.
12. Perform other duties as required.

Qualifications:

1. Minimum of 5+ years of enterprise programme management experience, preferably within hospitality technology companies.
2. Strong stakeholder management skills, comfortable communicating with CxO level in a global environment.
3. Experience with project management tools.
4. Proven track record of managing end-to-end enterprise software projects.
5. Proficiency in MS Windows and MS Office.
6. Experience with project demand and resource management.
7. Solution-oriented with risk mitigation skills.
8. Willingness to travel and adjust working hours for different time zones.
9. Excellent organizational and communication skills.
10. Ability to work independently in a fast-paced, global team environment.
11. Fluency in French is desirable but not essential.

Our Values:

We support diversity and inclusion, striving to create an environment where all perspectives are valued. We foster a culture of accountability, curiosity, passion, and authenticity, aiming to build a more inclusive workplace that attracts diverse ideas and voices.