Enterprise Insurance Client Advisor

Marsh Risk; Egham; On-site; GBP 26,000 - 38,000; Full time

Job summary

Marsh Risk in Egham is recruiting a Client Advisor to join the Enterprise Centre of Excellence. You will service a portfolio of clients with commercial insurance products, manage renewals, quotes, and upsell opportunities, and support queries.

Open to those with personal or commercial insurance experience, you’ll receive a thorough induction and have the chance to study for chartered qualifications; role is hybrid with office requirement.

Qualifications

• Ideally you’ll have a minimum of 1 year’s experience within insurance.
• Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education.
• Ability to remain calm under pressure and be able to work flexibly when required
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously
• Have experience utilising the Microsoft Office suite and similar products

Responsibilities

• Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards
• Ensure timely completion of all set tasks ensuring client satisfaction at all times
• Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks
• Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients
• Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments

Skills

Client service

Account management

Communication

Organisational skills

MS Office

Tools

Microsoft Office

Job description

Marsh Risk in Egham is recruiting a Client Advisor to join the Enterprise Centre of Excellence. You will service a portfolio of clients with commercial insurance products, manage renewals, quotes, and upsell opportunities, and support queries.

Open to those with personal or commercial insurance experience, you’ll receive a thorough induction and have the chance to study for chartered qualifications; role is hybrid with office requirement.