Enterprise Crisis & Continuity Director

SMBC Group; Greater London; Hybrid; GBP 104,000 - 156,000; Full time

Benefits offered by this job

Pension provision

Hybrid working

Job summary

SMBC Group is seeking a BCM Manager to lead enterprise-wide Crisis & Business Continuity response capabilities across the EMEA region. You will advise senior leadership, coordinate incident management, and ensure regulatory alignment while protecting services, customers, and reputation.

The role offers 24/7 on-call support, to oversee incident lifecycles, and the potential for discretionary incentives within a competitive benefits package, including pension provision and hybrid working

Qualifications

• Strong experience in Major Incident Management, Crisis Management, Business Continuity, Operational Resilience, or a related discipline.
• Experience presenting to Executive Committees, Boards, Risk Committees, and regulators.
• CBCI (Certificate of the Business Continuity Institute) preferred.

Responsibilities

• Lead development and continuous improvement of EMEA Major Incident, Crisis Management, and Business Continuity frameworks.
• Provide executive leadership during major incidents and crises, chairing Silver and Gold Command structures.
• Coordinate internal and external teams to ensure effective resolution and communication during incidents.

Skills

Major Incident Management

Crisis Management

Business Continuity

Operational Resilience

Regulated environments

Job description

SMBC Group is seeking a BCM Manager to lead enterprise-wide Crisis & Business Continuity response capabilities across the EMEA region. You will advise senior leadership, coordinate incident management, and ensure regulatory alignment while protecting services, customers, and reputation.

The role offers 24/7 on-call support, to oversee incident lifecycles, and the potential for discretionary incentives within a competitive benefits package, including pension provision and hybrid working