Enterprise AI Product Director

Haven; Hemel Hempstead; Hybrid; GBP 120,000 - 190,000; Full time

Benefits offered by this job

Holiday pay & bonuses

Hybrid work model

Wellbeing support

Learning & development

Employee discounts

Job summary

Haven is establishing a new Enterprise AI capability and seeks a Product Director to lead it from the ground up. You will shape AI adoption with governance, deliver measurable operational value, and report to the CPTO while guiding a Pod of Product Managers and Engineers.

This director-level role sits at the intersection of technology strategy and business operations, requiring collaboration with senior leaders across Operations, Legal, Marketing, Finance, and People.

Qualifications

• Proven experience leading Product or Technology teams delivering AI, ML, or automation solutions in a commercial environment.
• Strong understanding of AI tools and their practical application in business operations, including generative AI, AI agents, prompt engineering, and retrieval-augmented generation.
• A Product Management approach to AI initiatives, covering intake scoring, roadmap prioritisation, outcome measurement, and iterative delivery.
• Confidence learning and evaluating new AI platforms, tools, and models to act as an informed buyer and operator.
• Proven experience leading cross-functional teams with a followership approach over command-and-control management.
• Awareness of data governance, cyber risk, and compliance requirements when deploying AI solutions.
• Understanding of multi-site operating businesses and the diverse needs of head-office functions such as Operations, Legal, Marketing, Finance, and People.
• Excellent analytical and problem-solving skills, with the ability to assess AI opportunities against value, replicability, and speed-to-value criteria.
• Excellent written and verbal communication skills, including translating AI concepts for non-technical audiences and producing concise business cases and benefit reporting.
• Ability to operate in ambiguity and lead effectively in a space where technology is evolving rapidly.
• An enablement mindset that builds confidence and capability in others, with empathy for teams new to AI.

Responsibilities

• Define and execute the product strategy and roadmap for Enterprise AI, aligned to business demand and evidenced value.
• Establish and run the Pod operating model (PM plus Engineers), scaling capacity against proven demand.
• Own a transparent AI intake process, scoring opportunities on value, replicability, speed-to-value, sponsorship, and technical readiness.
• Lead the embed-and-hand-back operating model: build, prove value under real use, then transfer ownership to the business as daily operator.
• Deliver AI solutions iteratively within defined effort thresholds (Quick Wins, Standard, and Strategic pathways), routing larger initiatives into the core Product and Technology roadmap.
• Coordinate closely with fellow Product Directors and engineering leads to ensure Enterprise AI complements the wider technology strategy without duplication.
• Carry an explicit enablement responsibility, building AI literacy across the business through hands-on collaboration rather than training programmes.
• Manage the operating budget of the Enterprise AI team and demonstrate measurable return through efficiency gains, time savings, and capability uplift.
• Champion AI capability at executive level, building confidence, managing governance, and ensuring controlled adoption over shadow IT.

Skills

AI leadership

Product management

Cross-functional leadership

Governance & compliance

Data governance

Multi-site operations

Analytical skills

Communication skills

Ambiguity tolerance

Enablement mindset

Job description

Haven is establishing a new Enterprise AI capability and seeks a Product Director to lead it from the ground up. You will shape AI adoption with governance, deliver measurable operational value, and report to the CPTO while guiding a Pod of Product Managers and Engineers.

This director-level role sits at the intersection of technology strategy and business operations, requiring collaboration with senior leaders across Operations, Legal, Marketing, Finance, and People.