Enterprise AI Architect

Pontoon; Warwick; On-site; GBP 111,000 - 148,000; Full time

Job summary

Pontoon is seeking an Enterprise AI Knowledge Architect to shape the enterprise knowledge architecture and governance for an AI-powered employee front door covering HR, Finance, Procurement, IT and other services.

The role is a 12‑month fixed term, based in Warwick or London, with responsibilities for taxonomy, metadata, retrieval systems, and traceability of AI responses, aligned to Responsible AI and security standards.

Qualifications

• Extensive background in knowledge or information architecture.
• Experience with enterprise search and content management in large organisations.
• Ability to define architecture, governance and standards across domains.

Responsibilities

• Own and define the enterprise knowledge architecture, principles, and roadmap aligned with AI and data strategies.
• Set architecture requirements for enterprise search and retrieval, ensuring AI responses are sourced from approved and traceable knowledge.
• Define controls for content lifecycle and quality assurance; ensure traceability between AI responses and source knowledge.
• Ensure compliance with Responsible AI, security, and data protection standards and foster communities of practice.

Skills

Knowledge architecture

Enterprise search

Content management

Taxonomy

Tools

Microsoft 365

Azure AI

Job description

Job Title: Enterprise AI Knowledge Architect - AI Single Front Door

Contract Type: Fixed Term Contract

Contract Length: 12 months

Daily Rate: £600.00 - £800.00 per day Inside IR35

Working Pattern: Full Time

Location: Warwick or London

About Our Client:

Our client is a leading organisation in the Business Services sector, committed to leveraging cutting-edge technology to enhance operational efficiency. They are on the lookout for an enthusiastic and skilled Enterprise AI Knowledge Architect to join their innovative team, focusing on enabling an AI-powered employee front door for seamless access to HR, Finance, Procurement, IT, and other vital services.

Role Overview:

The Enterprise AI Knowledge Architect will play a pivotal role in shaping the enterprise knowledge architecture, ensuring the delivery of trusted, relevant, permission-aware, and traceable answers. This position encompasses ownership of the architecture, standards, governance, design assurance, and roadmap for various knowledge management components, including taxonomy, metadata, and retrieval systems.

Key Responsibilities:

Architecture & Governance:

• Own and define the enterprise knowledge architecture, principles, and roadmap aligned with AI and data strategies.
• Establish and govern standards for taxonomy, metadata, content structure, and knowledge lifecycle management.

Search & Retrieval:

• Set architecture requirements for enterprise search and retrieval, ensuring AI responses are sourced from approved and traceable knowledge.
• Use evidence-based insights to identify and prioritise improvements in architecture and content quality.

Quality & Lifecycle Management:

• Define controls for the content lifecycle, ensuring accountability for accuracy while establishing quality assurance mechanisms.
• Ensure traceability between AI responses and source knowledge for audit and compliance purposes.

Risk & Influence:

• Ensure compliance with Responsible AI, security, and data protection standards.
• Build capability through effective communication and by fostering communities of practice across the organisation.

Ideal Candidate Profile:

Experience:

• Extensive background in knowledge or information architecture, enterprise search, and content management within complex organisations.
• Proven track record in defining architecture and governance across multiple business domains.

Technical Skills:

• Strong understanding of enterprise search, retrieval-augmented generation, knowledge graphs, and permission-aware access.
• Familiarity with Microsoft 365, Azure AI, and Responsible AI principles is desirable.

Leadership & Communication:

• Ability to lead through architecture and standards while influencing stakeholders across organisational boundaries.
• Exceptional communication skills, capable of translating complex architectural decisions into understandable concepts for senior stakeholders.

What's in it for You?

• A chance to make a significant impact within a forward-thinking organisation.
• Competitive daily rate and a dynamic work environment.
• Opportunity to engage with a variety of stakeholders and contribute to the evolution of AI and knowledge management practises.

If you possess the drive and expertise to shape the future of knowledge architecture within a leading organisation, don't miss this exciting opportunity!

Our client is excited to welcome a talented Enterprise AI Knowledge Architect who is ready to influence and innovate in this vital area of business services!

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.