Enterprise Account Manager (HF365096)

Flourish; Greater London; Hybrid; GBP 100,000 - 120,000; Full time

Benefits offered by this job

Share options

Job summary

Flourish is seeking an Enterprise Account Manager to grow and deepen relationships with our largest MSP-driven customers within a specialist Microsoft 365 security and management platform. This hybrid role is based in SW London and focuses on expanding usage and value across multi-tenant environments.

You will drive renewal and expansion, acting as the trusted point of contact for strategic accounts, and collaborate with success, product and support teams to ensure enterprise customers are well

Qualifications

• Experience in enterprise account management within B2B SaaS.
• Track record of growing and retaining enterprise accounts.
• Comfort working with a technical MSP-channel customer base.
• Strong relationship management and renewal/expansion sales skills.
• Genuine interest in the MSP and IT security space.

Responsibilities

• Managing and growing a portfolio of enterprise-tier MSP customer accounts.
• Driving expansion and renewal within existing accounts, identifying opportunities to deepen usage and value.
• Acting as a trusted, ongoing point of contact for key accounts navigating multi-tenant Microsoft 365 security and management.
• Partnering with customer success, product, and support teams to ensure enterprise accounts are well-served.
• Representing the voice of enterprise customers back into the business.

Skills

Enterprise account management

B2B SaaS

IT security

MSP-focused

Relationship management

Renewal and expansion sales

Job description

Our client, a growth-stage SaaS security and IT management platform, is hiring an Enterprise Account Manager to manage and grow relationships with its larger, enterprise-tier customers. The platform helps Managed Service Providers (MSPs) manage and secure Microsoft 365 environments across dozens or hundreds of their own end-customer tenants — a genuinely specialist, consolidation-focused proposition in a crowded IT security market. This role is about deepening and expanding relationships with the accounts that matter most.

Company Snapshot

A growth-stage SaaS company providing a cloud-based Microsoft 365 management and security platform purpose-built for Managed Service Providers (MSPs) managing multiple customer tenant environments. Community-driven product development, with a presence across multiple international markets.

What You'll Own

• Managing and growing a portfolio of enterprise-tier MSP customer accounts
• Driving expansion and renewal within existing accounts, identifying opportunities to deepen usage and value
• Acting as a trusted, ongoing point of contact for key accounts navigating multi-tenant Microsoft 365 security and management
• Partnering with customer success, product, and support teams to ensure enterprise accounts are well-served
• Representing the voice of enterprise customers back into the business

What We're Looking For

• Experience in enterprise account management within B2B SaaS, ideally in IT security, IT management, or MSP-focused software
• A track record of growing and retaining enterprise accounts, not just closing new logos
• Comfort working with a technical, MSP-channel customer base
• Strong relationship management and renewal/expansion sales skills
• Genuine interest in the MSP and IT security space

Location: Hybrid role in SW London

Salary range of 60k-80k base + 40k comms + share options