Enterprise Account Manager

SafetyCulture; Manchester; Hybrid; GBP 35,000 - 75,000; Full time

Job summary

An established industry player is seeking an Enterprise Account Manager to drive growth and foster relationships within strategic accounts. This role involves leading the sales process, identifying new opportunities, and collaborating with various teams to ensure customer success. The ideal candidate will thrive in a dynamic environment, equipped with a consultative sales approach to meet the needs of enterprise clients across multiple sectors. Join a forward-thinking company that values innovation and inclusivity, and be part of a team dedicated to empowering front line workers and enhancing operational excellence.

Benefits

Flexible working arrangements

Professional training and development opportunities

In-house Culinary Crew

Subsidised fitness programs

Generous parental leave policy

Quarterly celebrations and team events

Pet-friendly offices

Community involvement opportunities

Qualifications

• Proven experience in SaaS sales and customer acquisition.
• Ability to manage enterprise deal sizes and C-Level relationships.

Responsibilities

• Lead the sales process from prospecting to closure.
• Develop executive-level relationships within strategic accounts.
• Collaborate with internal teams to optimize sales strategies.

Skills

SaaS Sales

Customer Acquisition

Strategic Prospecting

Consultative Sales

C-Level Relationship Management

Organizational Skills

Communication Skills

Tools

Salesforce

Job description

SafetyCulture is a customer and product-led SaaS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our HQ is in Sydney, and alongside our Manchester office located in the heart of the city centre, we also have a presence in Kansas City, Amsterdam, Manila, and Townsville.

With our in-house product and engineering teams, we're continuously expanding our technology platform with products that give front line workers a voice, and leaders the visibility to make smart decisions in driving safety, quality, and continuous improvement. Our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask: "How is this helping the customer?"

Step into an exciting role where you'll be part of a team dedicated to our largest customers. Your mission? Grow existing accounts and identify new enterprise opportunities in our thriving verticals. You'll be a trusted advisor to our customers, understanding customer needs, and collaborating across the business to maximise their success.

Are you eager to tap into the vast potential of our growing customer base? We're on the hunt for an Enterprise Account Manager who excels in a dynamic, high-growth environment and is seasoned in scaling customer engagements in a competitive landscape.

How you will spend your time:

• Lead the entire sales process from prospecting to closure, focusing on achieving quarterly growth targets by selling to new customers.
• Responsible for identifying and closing new revenue opportunities.
• Drive revenue growth by developing executive-level relationships within strategic, named accounts.
• Source opportunities for thought leadership and represent SafetyCulture at tradeshows and customer summits, articulating the unique benefits of our solutions to potential customers.
• Conduct both in-person and virtual demonstrations, customising presentations to meet the specific needs of prospective customers.
• Collaborate closely with Customer Success to ensure a seamless transition and onboarding experience for new customers.
• Work alongside internal teams such as product development, legal, marketing, and customer support to optimise sales strategies and achieve commercial goals.
• Act as a customer advocate within the company, ensuring that customer feedback directly influences product development and service delivery.
• Maintain rigorous data management practices within Salesforce to accurately track and report on sales activities.

About you:

• You bring proven experience in SaaS sales, particularly in driving customer acquisition through strategic prospecting within enterprise clients.
• You bring deep experience in any of the following industries: construction, manufacturing, logistics, and/or infrastructure.
• You bring a consultative approach to sales, excelling in building trust, establishing rapport, and effectively identifying customer needs and pain points.
• You bring a demonstrated ability to spearhead new customer acquisition initiatives and expanding existing accounts to boost market penetration.
• You have experience handling and owning enterprise deal sizes and C-Level relationships.
• You bring exceptional organisational skills, and are capable of handling multiple accounts and high-volume client interactions efficiently.
• You have strong communication skills, and are adept at collaborating across teams to leverage opportunities in new markets.

At SafetyCulture, we care about people and growing the team, through:

• Equity with high growth potential, and a competitive salary.
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office.
• Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns.
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

You’ll also receive other perks such as:

• In-house Culinary Crew serving up daily breakfast, lunch and snacks.
• Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy.
• Quarterly celebrations and team events, including the annual Shiplt global offsite.
• Table tennis, board games, gym sessions, book club, and pet-friendly offices.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.