Enterprise Account Manager

monday.com; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as an Enterprise Account Manager in London, where you will play a vital role in managing enterprise accounts and driving customer success. This hybrid position allows you to work collaboratively with clients, helping them leverage a leading platform to enhance their organizational processes. You'll be part of an ambitious team that values transparency and collaboration, with opportunities for personal development and recognition as a top workplace. If you're passionate about delivering exceptional service and driving results, this role is perfect for you.

Benefits

Competitive salary

Monthly stipends for food and wellness

Learning and development resources

Award-winning workplace

Commitment to diversity and inclusion

Qualifications

• 5+ years of experience managing enterprise accounts in B2B SaaS.
• Full ownership of the sales cycle from opportunity identification to closing.

Responsibilities

• Manage a portfolio of enterprise accounts and act as a trusted advisor.
• Identify expansion opportunities and consult on internal processes.

Skills

B2B SaaS sales

Account management

Presentation skills

Communication skills

Strategic consulting

Job description

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Description

We're looking for an Enterprise Account Manager to join our expanding sales team here in London. At monday.com, we prioritize building an exceptional product and delivering outstanding service to our customers. Our clients love our platform, and it's rewarding to guide them to success using our solutions.

Please note that this is a hybrid position requiring 3 days/week in our London office.

About The Role

• Proactively manage a portfolio of enterprise accounts, becoming their trusted advisor and influencer.
• Deepen understanding of monday.com solutions and demonstrate their ROI to clients.
• Identify opportunities for expansion, including up-sell, cross-sell, and add-on sales.
• Become an expert on the monday.com platform, understanding its capabilities and value propositions.
• Consult with customers on their internal processes and encourage organizational change.
• Develop internal promotion programs within client organizations to increase platform awareness and usage.
• Collaborate internally to ensure successful account management and relay customer feedback.

Requirements

• 5+ years of B2B SaaS sales and account management experience with large enterprise accounts (> 50-150K ACV).
• Full sales cycle ownership, from identifying opportunities to closing deals.
• Experience in strategy consulting is a plus.
• Strong presentation and customer-facing skills, capable of engaging with executives.
• Excellent written and verbal communication skills.
• A positive attitude, empathy, and high energy.

What monday.com Can Offer You

• Opportunity to join a well-funded, ambitious company with competitive salary, benefits, bonuses, and equity options.
• A collaborative, transparent, and fun company culture.
• Monthly stipends for food, wellness, and commuting/remote work.
• Dedicated learning and development resources.
• Award-winning workplace recognized as a 'Best Place to Work' and 'Great Place To Work.'
• Commitment to diversity, inclusion, and belonging through Employee Resource Groups and educational resources.
• A global team across multiple cities worldwide.

Please note that this role is on a hybrid model. Visa sponsorship is not available at this time. monday.com is an equal opportunity employer, valuing diversity and inclusion in our hiring practices.