Enterprise Account Manager

Global 4 Communications Limited; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company based in Horsham is seeking an experienced Enterprise Account Manager. The role involves onboarding and developing Enterprise clients, managing accounts to enhance customer relationships, and cross-selling additional services. Candidates should have proven experience in telecommunications sales and the ability to exceed targets. This position offers a hybrid working model and a competitive salary package.

Benefits

Company Shares

50% off Broadband & Utility

33 days holiday allowance

5 additional days leave based on service

Buy & Sell holiday allowance scheme

Complimentary fresh fruit, tea, and coffee

Qualifications

• Proven experience in telecommunication/IT solution sales.
• Experience in managing and retaining Enterprise accounts.
• Self-motivated and hardworking individual.

Responsibilities

• Onboard and grow acquired Enterprise clients.
• Cross-sell additional services to existing customers.
• Manage accounts with a focus on customer retention.

Skills

Telecommunication/IT solution sales

Managing Enterprise accounts

Exceeding monthly & quarterly targets

Self-motivated

Proactive and enthusiastic

Confident in client interactions

Financially driven

Job description

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OTE: £75,000+ (UNCAPPED, Real-life examples of overachieving)

Hours: 8:30 - 5:30 Monday to Friday

Location: Horsham, West Sussex (Hybrid Roles Available)

Due to a rapid rate of growth, supported by a number of acquisitions, the Global 4 account management division is looking for an experienced Enterprise Account Manager, which presents a fantastic opportunity to join this high-performing division. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of services. They will be a hosted telephone and connectivity expert, with the tools to cross-sell IT support, Mobiles, Utilities and Security services, supporting their customers housing their key business services under one Global 4 roof.

What will you be doing?

• Onboard, grow and develop acquired Enterprise clients through building and delivering strategic account engagement plans.
• Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
• Support our clients to evolve their technology, from Cloud Telephony to IT Managed Services, to Mobiles & Utilities.
• Managing your base of accounts like your own business, with a focus on retaining our customers through building fantastic relationships.
• Act as a point of contact for account queries with help from our extensive support teams.
• Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
• Opportunity tracking / pipeline development.

Required Skills & Experience

• Proven experience in telecommunication/IT solution sales.
• Experience in managing and retaining Enterprise accounts, while increasing profitability through cross-selling additional services.
• Proven experience of working with and exceeding monthly & quarterly targets.
• Self-motivated and hardworking individual.
• Enthusiastic, high-energy, and proactive.
• Confident with both telephone and face-to-face interaction with clients.
• Financially and target driven.

Who are Global 4?

Here at Global 4, We Love Tech and offer a range of services and products to support businesses across the whole of the UK. Our vision is to solve our customers technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy.

As a forward-thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals. Our Trustpilot rating proudly sits at near-on 5 stars in demonstration of our Exceptional Service whilst our internal processes and security are backed by ISO 9001, 14001 and 27001 accreditations! The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all-time high.

With a clear vision and strong values, Global 4 is looking to expand its incredible team and require driven, passionate, and personable professionals to join their mission. We continue to Grow Together, investing in our people and our product offering. If you're looking for a change, for a challenge, for reward, and can Work Hard, Play Hard, now is the time to join Global 4!

What benefits will you receive?

Company Shares, based on length of service.

50% off our Broadband & Utility packages, completely free after two years.

33 days holiday allowance including bank holidays.

5 additional days leave granted based upon length of service.

Buy & Sell holiday allowance scheme.

Complimentary fresh fruit, tea, and coffee.