Enterprise Account Executive

TN United Kingdom; United Kingdom; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An innovative and upbeat company is seeking an experienced Enterprise Account Executive to join their dynamic team in the UK. This role offers a unique opportunity to drive customer acquisition and growth within the enterprise segment. You will engage with senior executives, build strong relationships, and deliver exceptional sales experiences. With a focus on consultative selling and strategic thinking, you will navigate complex sales cycles and contribute to the company's success. Embrace the chance to make a significant impact in a fulfilling and inclusive work environment that values collaboration and flexibility.

Qualifications

• 8-12 years of SaaS software sales experience.
• Experience selling to VP & C-level executives.

Responsibilities

• Create new relationships and close new business within organizations.
• Manage and develop a subset of Zendesk Enterprise clients.
• Collaborate with team colleagues to support a unified team approach.

Skills

Sales Experience

Consultative Selling

Interpersonal Skills

Presentation Skills

Strategic Thinking

Education

Bachelor's Degree

Job description

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Job Reference:

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Job Views:

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Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

We are an upbeat and innovative company that takes phenomenal pride in what we do and the impact we have on businesses globally. This is a great opportunity for you to make a difference and be a key member of Zendesk's Enterprise Sales Organisation in the UK.

Zendesk is looking for an experienced Enterprise Account Executive, based in the UK, who will be responsible for customer acquisition, adoption, and growth within the enterprise segment. You will drive sales execution with accounts in your territory by establishing new executive-level relationships and cultivating existing relationships. The role requires collaborating and coordinating with senior management, customer success, professional services, and being a product subject matter authority.

You will be responsible for your own success within the territory, ensuring top-line growth through new logo acquisition and customer adoption, while providing the best sales experience for our customers and prospects.

You should have experience engaging at the senior level and possess a sales background that enables easy interaction with clients and team members. Additionally, you should be able to think strategically about customer businesses, product, and technical challenges, and build compelling value propositions that differentiate Zendesk's offerings.

Responsibilities

• Create new relationships and close new business within organizations.
• Manage and develop a subset of Zendesk Enterprise clients.
• Partner with Business Development, Customer Success, and marketing; coordinate account planning.
• Develop strategies and objectives for each account to align and facilitate best practices and identify business opportunities.
• Be the ultimate point of accountability for customer issues and opportunities.
• Track and execute activities to ensure deals progress through the buyer's journey to successful outcomes.
• Advise and influence customers through consultative selling techniques.
• Collaborate with team colleagues to support a unified team approach.

Requirements

• Bachelor's degree or equivalent work experience.
• Experience selling to VP & C-level executives in enterprise organizations.
• 8-12 years of SaaS software sales experience.
• Proven success in meeting or exceeding sales quotas.
• Experience leading and closing complex sales cycles using solution selling techniques.
• Strong interpersonal and presentation skills.
• High ethical standards, accountability, customer-centricity, authenticity, and curiosity to learn.

Zendesk software is built to bring calm to the chaotic world of customer service. Today, we power billions of conversations with brands you know and love.

We offer a fulfilling and inclusive work environment. Our hybrid work model allows in-person collaboration at Zendesk offices worldwide, combined with the flexibility to work remotely part of the week.