ENT Clinical Services Leader - Patient-Centered Care

Welbeck; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Welbeck invites applications for a Clinical Services Manager to lead the ENT centre in Central London. You will drive safe, patient-centred clinical services with a focus on governance, quality, and continuous improvement.

You will work closely with consultants, operational leaders and multidisciplinary teams to shape service development and innovation. The role offers responsibility for workforce development, succession planning and ensuring high standards of care across the practice.

Qualifications

• Proven leadership in clinical settings.
• Strong governance and quality-improvement experience.
• Excellent communication and stakeholder mgmt skills.

Responsibilities

• Lead delivery of safe, patient-centred clinical services across ENT centre.
• Drive clinical governance activities and quality improvement programmes.
• Develop and review clinical policies, procedures and standards.
• Oversee risk management and incident investigations; implement learning outcomes.
• Support strategic vision for the ENT service and its expansion.

Skills

Leadership

Governance

Stakeholder management

Communication

Autonomy

Education

NMC registered Nurse

Job description

Welbeck invites applications for a Clinical Services Manager to lead the ENT centre in Central London. You will drive safe, patient-centred clinical services with a focus on governance, quality, and continuous improvement.

You will work closely with consultants, operational leaders and multidisciplinary teams to shape service development and innovation. The role offers responsibility for workforce development, succession planning and ensuring high standards of care across the practice.