Enrolment Support Assistant

Eastcoast; Lowestoft, Great Yarmouth; On-site; GBP 40,000 - 60,000; Full time

Job summary

East Coast College is seeking an Enrolment Support Assistant to provide critical support during the busy enrolment period. Working at the Lowestoft or Great Yarmouth campuses, the role involves ensuring that students receive the best start to their courses through careful management of their information and choices.

Benefits

37 days holiday FTE (including bank holidays)

Generous pension – Employer contribution of 22%

Excellent CPD opportunities

Discounted use of onsite facilities – gym, restaurant, salon

Qualifications

• Good attention to detail and customer service.
• Ability to thrive in a busy environment.

Responsibilities

• Provide support to the Admissions team during enrolment.
• Input details relating to course choices and timetabling.

Skills

Attention to detail

Customer service

Teamwork

Job description

Job Title: Enrolment Support Assistant
Location: Lowestoft and Great Yarmouth
Hours: Variable
Contract: Permanent
Salary: Band D - £12.24 per hour

Do you have good attention to detail? Enjoy meeting new people? Do you thrive in a busy and fast paced environment?

East Coast College are looking for a number of Enrolment Administrators to provide vital support to both staff and students during one of our busiest times of the year.

At either our Lowestoft or Great Yarmouth Campus, working as part of the MIS Team you will provide efficient and effective support to our Admissions team by accurately inputting important details relating to course choices, timetabling, and student information.

Whether they’re a new student, or a current ECC student progressing to the next level, your work completed during enrolment will ensure that they're are given the best start to their course and studies.

Our main enrolment period is 19th to 29th August inclusive - so availability during this time is essential.

Interviews will be held week commencing 23rd June 2025.

In return for your attention to detail, customer service, and great team work, East Coast College will offer you;

• 37 days holiday FTE (including bank holidays)
• Generous pension – Employer contribution of 22%
• Excellent CPD opportunities
• Discounted use of onsite facilities – gym, restaurant, salon

Apply now, or contact Lucy Stebbings – [e-mail] for more information, or to receive the application in an accessible format.

We reserve the right to close this vacancy early if we receive sufficient applications

East Coast College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for Staff and in accordance with our Data Protection Policy, which is set out on the College’s website. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.