Enrolment Consultant

Captiva Learning; City Of London; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading apprenticeship provider in London is seeking an Enrolment Consultant to play a key role in advising and guiding learners and employers. This position involves developing relationships and supporting clients through the enrolment process. The ideal candidate should have strong communication skills, a solutions-focused approach, and be driven to achieve results. This role offers a competitive salary and bonus structure, along with opportunities for personal and professional growth.

Benefits

Basic salary up to £35,000 DOE

Bonus Scheme up to £40,000

25 Days Annual Leave

Private Healthcare

Qualifications

• Proven ability to engage with stakeholders on various platforms.
• Experience in consultative business development and customer service.
• A proactive approach in solving problems and identifying opportunities.

Responsibilities

• Advise and guide learners and employers through the enrolment process.
• Develop new and existing relationships daily.
• Support stakeholders in achieving their educational and career goals.

Skills

Excellent Communication Skills

Solutions Focused

Driven

Delivery Focused

Developmental

Job description

Overview

Captiva Learning is an approved apprenticeship provider that delivers high-quality professional programmes, achieving real impact to apprenticeships and employers. We are transforming professional education by supporting the growth of apprenticeships and lifelong learning to boost productivity and growth across the British economy.

As Captiva Learning grows, we seek ambitious Enrolment Consultants to join us. We are looking for individuals who actively seek out new challenges to join our team of Enrolment Consultants, supporting learners through our range of ground-breaking apprenticeship programmes.

As an Enrolment Consultant, you\'ll play a crucial role in our mission at Captiva Learning. Your primary responsibility will be to advise and guide learners and employers, supporting them through the entire enrolment process. Your role is instrumental in helping individuals and organisations achieve their educational and career goals, making it a crucial part of our company\'s mission.

The details:

• Basic salary up to £35,000 DOE
• Bonus Scheme with a structure that offers 1–3-year OTE of up to £40,000 plus in bonus
• Full-Time Position in our Head Office in Stratford
• Permanent role
• 25 Days Annual Leave (One extra day leave given per year to a maximum of 30 days plus Bank Holidays)
• Private Healthcare on completion of probation

Captiva Learning is an apprenticeship provider that helps organisations, namely schools and public sector organisations, to identify, develop and optimise the full potential of their people. We have 3 key brands, National College of Education, National Centre of Leadership and Management, and Premier Pathways.

This is an outstanding opportunity to grow alongside one of the sector\'s most innovative and exciting companies. You will have an unparalleled opportunity to contribute to the overall direction of a company that is set to define future professional standards.

Job Description

As an Enrolment Consultant, you\'ll play a crucial role in our mission at Captiva Learning. Your primary responsibility will be to advise and guide learners and employers, supporting them through the entire enrolment process. Your role is instrumental in helping individuals and organisations achieve their educational and career goals, making it a crucial part of our company\'s mission.

The Team at Captiva Learning offers its stakeholders in-depth consultation at all levels. With detail-oriented practices at its forefront, you will develop new and existing relationships daily and forge long-term partnerships through your learner and client engagement.

At Captiva Learning, we\'re committed to supporting people in achieving their career and education goals. Regulations govern apprenticeships, but they\'re also driven by this commitment. In this role, you\'ll combine the two to offer opportunity and engagement through your communication practices, aligning with our company\'s values.

We value experience from target-driven backgrounds; we recognise the value of consultative business development approaches, recruitment, education, and apprenticeship backgrounds and various sector experiences. Your commitment to providing outstanding customer service and engaging with all stakeholders will be crucial to your success in this role.

If you are experienced, results-driven, and customer-focused, this role offers a unique opportunity for you to shine and deliver our expertise to our target market while we support your personal and professional growth.

The candidate profile:

• Excellent Communication Skills: Clear verbal and written communication; able to engage with stakeholders on the telephone, face-to-face in meetings and online; ability to utilise marketing materials appropriately; ability to adapt communication style to the audience with diplomatic sensitivity.
• Solutions Focused: Proactive and anticipates problems; able to pivot, challenge stakeholders and find creative solutions; remains resilient and calm when faced with resistance; develops knowledge to identify opportunities through solutions.
• Driven: Understands what drives success; motivated to set goals and take steps to achieve them; focuses time and energy on activities to achieve results; uses reflection to understand progress.
• Delivery Focused: Influencing and flexible thinking; strategic and organisational alignment; achievement aligned to meeting quality and performance standards; team-oriented and collaborative.
• Developmental: Actively seeks feedback to develop; learns new systems quickly; seeks help to improve knowledge or skills; open to new experiences and opportunities to learn.

The Company

Captiva Learning is an rising star provider of apprenticeships (ROATP), and its recent Ofsted inspection was Good in all areas. Captiva is home to three colleges: the National College of Education (NCE), the National Centre for Leadership and Management (NCLM), and Premier Pathways. Collectively, these colleges serve over 2,000 current leadership learners at Level 3, Level 5, Level 6, and Level 7 and over 1,500 alumni.

Captiva strives for a more inclusive work environment that attracts diverse applicants and signals our commitment to celebrating and promoting diversity. We are committed to equality of opportunity for all. Applications are welcome from individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership. If you don\'t quite meet the role criteria we\'ve identified, please get in touch to see what other opportunities we can provide.

Values

INNOVATION: Celebrate those that challenge the status quo; foster a culture of own mental and emotional processes; seek out opportunities; open to different ways of doing things, happy to change direction when needed; inspired by challenges and variety.

COLLABORATION: Encourage collective thinking which promotes our value of Innovation; manage through trust and alignment, not control; champion others\' ideas and achievements; have a team-oriented approach.

EXCELLENCE: Be hungry to learn and progress; take pride in the work that you do; be resilient to change and challenges; be kind and responsive and above all be dependable in every task that you do.

If you would like to be part of the Captiva Team, please send your CV and a covering letter to [e-mail]

Company Number 06811371. Registered in England and Wales