Enhanced Support Volunteer

recoveryfocus; Leeds; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Discounts from various schemes

Training and personal development

A chance to make a real difference in 

Free induction and role-specific培训

Support from experienced staff and.reg

Opportunities to meet new people and 

Reimbursement for travel and agreed ex

Valuable experience that can support <

Job summary

Waythrough is a charity delivering specialist support across mental health, alcohol, drugs and related areas. We provide high-quality, evidence-based services designed around the real needs of the people we serve.

This role involves harm reduction advice, client support, and assisting with admin tasks to ensure person-centered care. Join our team to help people facing challenges around mental health, substance use, housing or domestic abuse, and contribute to meaningful, lasting change in the

Responsibilities

• Providing harm reduction advice in office settings and outreach.
• Support clients with unmet needs (health, housing, benefits, criminal justice).
• Accompany clients to appointments and hospital visits as needed.
• Assist staff with home visits.
• Maintain risk management and health and safety guidelines.

Skills

Empathy

Communication skills

Record-keeping

Job description

Providing harm reduction advice in office settings (e.g. phone support) and outreach (home visits with staff, at other services)

Provide support for clients with any unmet needs (e.g. health, housing, benefits, criminal justice)

Supporting clients to access appointments e.g. attending with them to the hospital

Supporting staff with home visits

Provide suitable emotional support for clients

Adhere to risk management, health and safety guidelines and any relevant policies relating to the role

Help to complete comprehensive assessments & any other relevant paperwork, including writing up notes

Potential to work up to recording information on SystmOne (our internal system) and co-working on a caseload

Supporting staff with admin responsibilities such as phoning GPs, making pre-assessment phone calls with clients, phone check ins

Attending team meetings where possible

About Waythrough

Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.

Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

What We Offer

• Discounts from various schemes
• Training and personal development
• A chance to make a real difference in people's lives
• Free induction and role-specific training
• Support from experienced staff and regular supervision
• Opportunities to meet new people and develop your confidence
• Reimbursement for travel and agreed expenses
• Valuable experience that can support your personal or career development

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing date: