Enhanced Portfolio Manager (EPS) Programme Manager - Northern Trust

ZipRecruiter; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading global financial institution in London is seeking a Programme Manager to oversee large-scale client change initiatives. The successful candidate will manage critical projects that impact multiple business units, ensuring timely and quality delivery. Excellent communication and organizational skills are essential, along with a relevant degree or proven experience in project management. The role offers a collaborative work culture with opportunities for professional growth.

Benefits

Collaborative work culture

Career development opportunities

Flexible working arrangements

Qualifications

• Demonstrated ability to communicate difficult concepts and negotiate effectively.
• Excellent verbal, non-verbal, and written communication skills.
• In-depth functional and industry knowledge required.
• Prior experience in project/programme management.

Responsibilities

• Manage and prioritize large-scale client change portfolios.
• Deliver critical changes affecting multiple business units.
• Align resources and oversee budgets for project plans.
• Ensure project delivery meets quality targets and timelines.

Skills

Communication skills

Negotiation

Organizational skills

Adaptability

Client-centric approach

Functional/Industry Knowledge

Education

College or University degree

Job description

Job Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

A Programme Manager working within EMEA Client Implementation team to deliver the Enhanced Portfolio Services (EPS) process for EMEA DC (Defined Contributions) clients.

This function works closely with Clients, the boarder Client Change team, Client Implementations, Worldwide Technology, Operations, Relationship Management and Product to deliver effective project portfolio management & change management from change initiation through to implementation and benefits realisation.

The function is responsible for Programme Management, Project Management, business consultancy and business analysis, brought about by Clients' strategic direction, clients' requested changes, industry regulation and/or operational efficiency directives.

Major duties:

• Responsible for managing and helping prioritise large-scale client change portfolios
• Responsible for managing large scale client programmes with multiple projects and work streams. Programmes involve delivery of critical client, operational or regulatory changes that impact multiple business units or disciplines.
• Provide enhanced Client interface, communication and change governance on change items managed
• Demonstrate strong leadership and communicating effectively with different business units at all levels when managing initiatives
• Responsible for aligning resources, overseeing agreed budgets, creating project plans and tracking key milestones/risks/dependencies. This is the key coordinator to ensure the successful implementation of critical Client, Operational and Regulatory change
• Ensure all project updates are routinely and effectively communicated to clients, business partners and vendors, demonstrating strong communication
• Ensure all projects are delivered to quality targets, in a timely manner, within budget and the procedures generated are robust for operational partners and that the project has met its objectives
• Maintain or enhance, as appropriate, a structured and focused mechanism for take on of new business and/or new products
• Elicitation of clients' business strategy & immediate business need through structured interviews and information gathering sessions. Document clearly defined business strategy and validation with the client and business partners.
• Work with key NT stakeholder groups to manage resolution, escalations and presentation of issues for Clients
• To build positive relationships and networks with key NT & client stakeholders

The ideal candidate should have a fair amount of the following skills and experience:

• Demonstrated ability to communicates difficult concepts and negotiates with others to adopt a different point of view
• Excellent communication skills; verbal, non-verbal and written
• Exhibits Northern Trust's cultural behaviours e.g. Relentlessly Client-Centric, Constantly Managing Risk, Respectfully Candid, Intentionally Inclusive and Always Accountable
• In-depth Functional / Industry Knowledge
• Highly flexible and adaptable with strong organizational skills required to determine the Business Unit's goals, resources needed, and to assess and develop the skills of subordinate staff
• A College or University degree and/or relevant proven work experience
• Prior experience in Project Management/Programme Management

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail] .

We hope you're excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.