Enhanced Care Team Leader

The Methodist Church in Britain; Newsham; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

NHS Pension

Flexible working

Annual leave

Job summary

Maidstone and Tunbridge Wells NHS Trust seeks a dynamic leader to head an enhanced care team, overseeing operations, budget and clinical governance in the emergency department and wards. You will mentor staff, allocate resources, and drive trauma-informed, psychological safety across the multidisciplinary team.

The role requires postgraduate leadership credentials or equivalent experience, plus current registration with NMC/HCPC or Social Work England.

Qualifications

• Postgraduate qualification in leadership, advanced practice or a specialty, or equivalent experience.
• Mentorship course or equivalent.
• Management qualification or equivalent experience.
• Current NMC (RMN), HCPC (AHP) or Social Work England registration.

Responsibilities

• Provide operational management and clinical oversight of enhanced care.
• Manage the enhanced care budget, clinical governance, staff development and training.
• Assess patients and allocate resources across the emergency department and inpatient wards.
• Lead and motivate junior staff, modelling a psychologically safe, trauma-informed approach.
• Give professional and inspirational leadership to the multi-disciplinary team.
• Set up and review systems for planning, providing and reviewing enhanced care.
• Oversee therapeutic engagement and interventions for patients with mental health conditions, cognitive impairment or psychological distress.
• Work with internal and external stakeholders, including the Liaison Psychiatry Service.
• Help develop protocols, guidelines and patient information.
• Report regularly on team effectiveness in reducing restrictive practices and incidents of harm.

Skills

Leadership

Clinical governance

Staff development

Trauma-informed care

Budget management

Stakeholder liaison

Education

Postgraduate leadership qualification

Mentorship course

Management qualification

Job description

Maidstone and Tunbridge Wells NHS Trust needs a leader for its enhanced care team, which supports patients in the emergency department and on inpatient wards. The postholder runs the team's budget, rotas and clinical governance, decides how resources are allocated and leads junior staff in a trauma-informed, psychologically safe way. The team delivers therapeutic care to patients with mental health conditions, cognitive impairment or psychological distress, working with the Liaison Psychiatry Service to cut restrictive practice. Registration as an RMN, AHP or social worker is essential.

What the job involves

• Provide operational management and clinical oversight of enhanced care
• Manage the enhanced care budget, clinical governance, staff development and training
• Assess patients and allocate resources across the emergency department and inpatient wards
• Lead and motivate junior staff, modelling a psychologically safe, trauma-informed approach
• Give professional and inspirational leadership to the multi-disciplinary team
• Set up and review systems for planning, providing and reviewing enhanced care
• Oversee therapeutic engagement and interventions for patients with mental health conditions, cognitive impairment or psychological distress
• Work with internal and external stakeholders, including the Liaison Psychiatry Service
• Help develop protocols, guidelines and patient information
• Report regularly on team effectiveness in reducing restrictive practices and incidents of harm

What’s required

Qualifications

• Postgraduate qualification in leadership, advanced practice or a specialism, or equivalent experience, plus ongoing CPD in the speciality
• Mentorship course or equivalent
• Management qualification or equivalent experience

Registration & licences

• Current NMC (RMN), HCPC (AHP) or Social Work England (social worker) registration

Experience

• Extensive experience managing a caseload and an area, including rotas, budgets and staff
• Staff development, including appraisals, supervision and personal development plans

  Skills & knowledge

  • Knowledge of patient discharge, healthcare funding and relevant patient care legislation
  • Knowledge and experience of clinical governance
  • Experience of delivering or supporting training
  • Ability to chair multi-agency meetings

  Checks & eligibility

  • Enhanced DBS check, including the adults and children barred list check

  Other

  • Effective written, verbal and non-verbal communication, good interpersonal skills, well-developed IT skills and working as part of a multi-disciplinary team
  • Working autonomously, using own initiative, prioritising workload and functioning under pressure
  • Dealing with distressing circumstances and potentially high levels of violence and aggression
  • Problem solving and flexibility in changing situations, working across sites and over a seven-day period

  Nice to have

  • Postgraduate teaching certificate or module, or other relevant post-registration qualifications
  • Safeguarding Adults Level 3
  • Managing Challenging Behaviours and Physical Intervention training or equivalent
  • Understanding of local health and social care commissioning
  • Evidence of using recognised assessment tools
  • Experience of conducting own projects successfully
  • Experience of working with patients with a dual diagnosis of drug and alcohol problems
  • Experience of reflective practice and clinical supervision

  What’s offered

  • At least 27 days annual leave plus public and bank holidays, pro rata for part-time staff
  • NHS Pension Scheme with a 20.6% employer contribution and life assurance
  • Blue Light card eligibility
  • Flexible working support, with adjusted hours or other arrangements considered
  • Further benefits set out in the benefits documents