Enhanced Care Team Coordinator/Carer | Barts Health NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; City Of London; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading NHS Trust in London seeks an Enhanced Care Team Coordinator to oversee enhanced care delivery and support patients requiring supervision. The role includes leading a team, coordinating care, and ensuring the delivery of high-quality patient-focused services. Ideal candidates will have strong communication and leadership skills, as well as experience in acute or complex care settings.

Benefits

Opportunities for personal development

NHS discounts

Pension scheme

Qualifications

• Experienced in supporting patients in acute mental health or complex care settings.
• Confident working with patients who may exhibit challenging behaviours.
• Ability to prioritize and coordinate care in a fast-paced environment.

Responsibilities

• Coordinate the day-to-day delivery of enhanced care across inpatient areas.
• Lead and support a team of Enhanced Care Support Workers.
• Contribute to care planning with the multidisciplinary team.

Skills

Excellent communication skills

Leadership skills

Organizational skills

Patient-focused care

Understanding of safeguarding

Job description

Are you passionate about delivering high-quality, person-centred care to patients with complex needs and would like to join our expanding ETOC team?

We are looking for a dedicated and compassionate Enhanced Care Team Coordinator (Band 4) to join our Enhanced Care team at Whipps Cross Hospital. This is an exciting opportunity to play a central role in improving the safety, dignity and experience of patients requiring enhanced levels of supervision, including those living with dementia, delirium, or acute mental health needs.

About the Role:

As the Band 4 Enhanced Care Team Coordinator, you will:
• Coordinate the day-to-day delivery of enhanced care across inpatient areas.
• Lead and support a team of Band 3 Enhanced Care Support Workers, ensuring safe and effective 1:1 care.
• Undertake clinical observations and contribute to care planning in collaboration with the wider multidisciplinary team.
• Complete documentation accurately and escalate any concerns to the appropriate clinical teams.
• Support the Enhanced Care Matron with service audits, training delivery and implementation of quality improvements.
• Act as a role model for compassionate, patient-focused care

We are seeking a caring, organised and proactive individual who:
• Has experience supporting patients in an acute, mental health or complex care setting.
• Demonstrates excellent communication, leadership and teamwork skills.
• Is confident working with patients who may exhibit challenging behaviours.
• Has a strong understanding of safeguarding, de-escalation and risk awareness.
• Can prioritise and coordinate care in a fast-paced hospital environment.

What We Offer:
• Supportive working environment within a large, diverse NHS Trust.
• Opportunities for personal development and career progression.
• Involvement in shaping a growing and impactful service.
• Access to staff wellbeing initiatives, NHS discounts and pension scheme.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.


This advert closes on Tuesday 19 Aug 2025