Enhanced Care Support Worker (HCSW) | Barts Health NHS Trust

www.findapprenticeship.service.gov.uk - Jobboard; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in London seeks passionate candidates for their Enhanced Care Team. The role involves providing one-to-one therapeutic support for patients with complex mental health needs. Applicants should have experience in health/social care and a strong interest in mental health, along with excellent communication skills. Comprehensive training and professional development opportunities are provided.

Benefits

Expert-led mental health training

Mentorship from experienced professionals

Clear progression into specialist roles

Qualifications

• At least one year's health/social care experience required.
• Strong interest in mental health and willingness to learn.
• Ability to work flexibly across 24/7 service.

Responsibilities

• Provide one-to-one therapeutic support to patients.
• Deliver person-centred care in collaboration with mental health professionals.
• Participate in training for mental health certifications.

Skills

Communication skills

Empathy

Patience

Job description

Your Mental Health Passion + Our Bespoke Training = Transformative Patient Care

Are you passionate about mental health? Whether you have professional experience, lived experience, or simply a genuine interest in supporting people through mental health challenges, we want to hear from you.

The Role

Join our specialist Enhanced Care Team providing one-to-one therapeutic support to patients with complex mental health needs, dementia, delirium, and learning disabilities. You'll work alongside NELFT mental health professionals, delivering person-centred care that truly makes a difference.

Why This Opportunity is Special

We're investing in YOU with our bespoke mental health training programme, designed specifically for our Enhanced Care Team:
• Mental Health Act and Mental Capacity Act certification
• Advanced de-escalation and crisis intervention techniques
• Therapeutic communication and engagement strategies
• Specialist dementia and delirium care approaches
• Ongoing professional development with mental health experts

We're Particularly Interested in Candidates Who:
• Have a background or strong interest in mental health
• Bring empathy, patience, and excellent communication skills
• Have at least one year's health/social care experience
• Want to develop specialist skills through comprehensive training
• Can work flexibly across our 24/7 service

What You'll Gain:
• Expert-led mental health training from day one
• Clear progression into specialist mental health roles
• Mentorship from experienced Enhanced Care Coordinators
• The chance to shape innovative mental health services
• A rewarding career where every day you'll make a real difference

Join a Trust That Invests in Your Development

At Barts Health, we don't just want your existing skills - we want to develop your potential. Our WeCare values mean we're committed to nurturing your interest in mental health into genuine expertise.

Ready to Begin Your Enhanced Care Journey?

If you're drawn to mental health care and want to work somewhere that will develop your passion into professional excellence, we'd love to hear from you.



Apply today and join a pioneering team that's transforming mental health support in acute healthcare.

The job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application.As you complete your application, please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

All new staff appointed at the Trust are subject to a probationary period.

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

*****PLEASE NOTE – WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE*****


Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post -Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

As part of the recruitment process for this post, candidates willbe requiredto complete an online literacy and numeracy test and only if they pass will they be invited to a formal interview.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledgerequired.



This advert closes on Friday 15 Aug 2025