Engineering Technician Team Leader

TN United Kingdom; Bexhill-on-Sea; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking digital insurance provider that is on a mission to become the best in the UK market. This role focuses on leading a dedicated engineering technician team, ensuring quality outcomes and a seamless customer journey. With a commitment to employee development and a unique 4Cs culture, you will have the opportunity to make a significant impact. The company offers flexible working options, competitive salaries, and a range of benefits aimed at supporting your health and well-being. If you are passionate about leadership and customer satisfaction, this is the perfect opportunity for you.

Benefits

Flexible working options

Annual performance bonus

Health and wellbeing programs

Private healthcare

Dental plans

Qualifications

• Experience in leading teams and delivering outcomes.
• Strong coaching skills to develop team performance.

Responsibilities

• Ensure the engineering technician team achieves quality outcomes.
• Create an environment where the team exceeds customer expectations.

Skills

Leadership and coaching experience

Ability to build engagement

Knowledge of motor claims repair processes

Job description

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Client:

Hastings Direct

Location:

Bexhill, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

f3f1e0ab649c

Job Views:

4

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

Welcome to Hastings Direct – From our Group HR Director Pam Angel

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve invested heavily in data and tech capabilities and foster our 4Cs culture. We’re proud of our journey and believe our success depends on talented colleagues like you.

We serve over three million customers and see even bigger opportunities. If you’re curious about #lifeatHD, we hope you’ll consider joining us to share in our exciting future.

If you’re excited about the role and think you have some of the qualities we’re looking for, even if not all, we’d love to hear from you.

Responsibilities include:

• Ensuring the engineering technician team achieves quality and customer outcomes
• Embedding coaching and performance management within your team
• Creating an environment where your team exceeds customer expectations
• Celebrating success and recognizing colleagues’ contributions
• Aligning team members with our goals and understanding their impact
• Ensuring a seamless customer journey

Desired skills:

• Leadership and coaching experience
• Ability to build engagement and deliver excellent outcomes
• Knowledge of motor claims repair and total loss processes (beneficial)

What we offer:

• Our unique 4Cs approach focusing on colleagues, customers, company, and community
• Support, training, development, recognition, and opportunities to contribute ideas

Reward and benefits include:

• Attractive salary with annual reviews
• Flexible and hybrid working options
• Annual performance bonus based on company and personal performance
• Health and wellbeing programs, including healthcare cash plans and mental health support
• Financial benefits such as life assurance, income protection, pension contributions, discounts, and cashback offers
• Additional benefits like annual leave options, private healthcare, dental plans, and more

Our 4Cs principles guide us: creating the right culture, providing the right tools, and delivering excellent outcomes for customers and communities.

Hastings Group is an equal opportunities employer. We welcome applications from all qualified individuals and conduct thorough referencing, including credit and criminal record checks.