Engineering Service Technician

ZipRecruiter; Manchester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading engineering firm in Manchester seeks an Engineering Service Technician to maintain medical devices and test equipment, perform root cause analysis, and create documentation following industry practices. Candidates should have at least 3 years of technical experience and an associate's degree in engineering. The ideal candidate will demonstrate electro-mechanical aptitude and proficiency in Microsoft Office. This role offers the opportunity to contribute to innovative engineering solutions.

Qualifications

• Minimum 3 years of experience in a technical field.
• Electro-mechanical aptitude to diagnose problems.
• Ability to understand and follow manufacturing procedures.

Responsibilities

• Maintain medical devices to designated design configurations.
• Conduct failure and root cause analysis of products.
• Perform inspections of medical devices according to procedures.

Skills

Technical field experience

Electro-mechanical aptitude

Clear communication

Microsoft Office Suite

Troubleshooting skills

Education

Associate's degree in engineering

Tools

JIRA

Multimeters

Oscilloscopes

Job description

Job Description: DEKA is looking for a hands-on, detail-oriented Engineering Service Technician to help keep our medical devices and test equipment running smoothly. In this role, you’ll work with different groups across the company to solve problems, dig into root causes, and maintain documentation.

How you will make an impact:

• Maintain a fleet of medical devices (including all relevant test equipment) to designated design configurations
• Work with various departments on the program to solve problems and find solutions
• Must be able to create and maintain documentation using current Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP)
• Conduct failure and root cause analysis of product and document findings in a project database
• Perform and document inspections of medical devices and their components according to company plans and procedures
• Perform and document periodic verification on test and calibration fixtures in accordance with established procedures to support medical device functional testing

Skills needed to be successful in this role:

• Minimum 3 years of experience in a technical field
• Minimum associate's degree in any engineering discipline
• Electro-mechanical aptitude, the ability to diagnose problems and see the solutions through to completion
• Ability to communicate clearly verbally and in writing
• Computer skills must include the Microsoft Office Suite (Word, Excel, Powerpoint)
• Must have the ability to understand and follow established manufacturing Operating Procedures (OP) in the service process, and work within a Quality Management System (QMS)
• Familiarity with JIRA or similar system
• Ability to utilize tools like multimeters, oscilloscopes, calipers, and other measurement equipment

About DEKA:
One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research and Development, where we are taking the same innovation and cutting-edge technology into the modern era.

Behind DEKA’s brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life-changing products of our time are created, and new ideas are always welcome and explored.